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“Great hotel, unbeatable location!” 5 of 5 stars
Review of Pensione Hotel Melbourne - by 8Hotels

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Pensione Hotel Melbourne - by 8Hotels
3.5 of 5 Hotel   |   16 Spencer St., Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel amenities
Ranked #58 of 172 Hotels in Melbourne
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great hotel, unbeatable location!”
5 of 5 stars Reviewed March 14, 2013 via mobile

Stayed here twice while in melbourne and just loved it! Location just a short walk from southern cross station (where airport shuttle and trains arrive), and right on flinders street. Easy to get all the trams just round the corner whether to st. Kilda, sth yarra or anywhere. Cbd is walking distance anyways. Rooms very clean, silent and with the most comfortable beds i ve ever slept in! Very friendly staff, laundry, rooftop everything there. Wifi not free...
Cant believe what u get for the price there compared to other hotels in melbourne cbd!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, March 20, 2013
Dear BasilWalser,

Wow! Thank you so much for taking the time to write such a lovely review on Pensione Hotel Melbourne.

I am so pleased that you chose to stay with us on two occasions and found our central location handy and rooms clean. We pride ourselves on offering more bang for your buck and am thrilled you found this to be the case!

Please do not hesitate to contact us directly should you be travelling to Melbourne again in the future. Both myself and the team LOVE to look after our regular guests. Similarly, if you are seeking accommodation throughout Australia or abroad and would like me to make enquiries at our sister properties on your behalf, I would be more than happy to do so.

Warmest Regards,

Calisha Allsworth
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665 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Sydney, Australia
1 review
4 of 5 stars Reviewed March 13, 2013

A great place to rest your weary head after a day of shopping in fabulous Melbourne. So convenient for airport shuttle and trams. Everything you need and nothing you dont. Great value.
Great little massage bar right next door.
Hotel service was prompt, left our bags there all day. It is not the ritz but we had four friends stay in one room with plenty of space. The bathrooms in the room are not very private as there is just a sliding door so just be aware!



  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, March 14, 2013
Dear Emily W,

Thank you for your lovely feedback!

The team and I are delighted to hear that you had such a lovely time in Melbourne and that you enjoyed our facilities so much! Pensione Hotel prides itself on providing clean and comfortable accommodation for all our guests and its fantastic to read that we are being viewed as such.

We would be delighted to accommodate you again either at the Pensione or any of our 8Hotels collection within Australia or abroad, please feel free to contact our friendly reservations team as they would be more than happy to assist you.

We look forward to welcoming you again soon!

Warm Regards,

Calisha and the Pensione Team!
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Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2013

I travelled solo and found the Pensione to be just what I was looking for. Comfortable bed with clean white linen, a flat screen tv, windows that opened, plenty of light, fridge,and clean and quiet.
I stayed a total of four nights. Two nights and stayed away with friends and then back for another two nights.
The staff in particular John and Leah were very helpful and friendly.
I recommend double rooms 125 or 225 as these are corner rooms with lots of windows and light. Room 225 had a sink with no overhead shelf which I have seen in previous reviews some people have found troublesome. Room 225 is slightly bigger and both rooms would suit a couple.
The centre of town is an easy ten minute scenic walk and tram access is very close. I caught the Jetbus directly from the airport to the front door $15AUD one way.
Buffet breakfast was included in my package and this had several food options available.
All in all I would definately recommend a stay at the Pensione and will be staying there again myself.

Room Tip: Room 125 or 225. Big windows that open and that make the room nice and light during the day. Big dar...
See more room tips
  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, March 12, 2013
Dear Debs M,

Thank you for taking the time to write a review on Trip Advisor.
Both the team and I are so pleased that you enjoyed your time with us! We really pride ourselves on our high level of cleanliness and friendly team members and I am so thrilled that you found this to be the case.

Should you be travelling to Melbourne again in the future, please do not hesitate to contact the hotel directly. We love to look after our return guests!

Warm Regards,
Calisha and the Pensione Team
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Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 4, 2013 via mobile

Stayed for 2 nights. Paid a little extra for renovated double room. I was pleasantly surprised with the room size. Bed was a king and really good. Room looked over busy Spencer street but double glazing cut out most noise. As other reviews say the bathroom is a bit of a joke- why they made them so small I don't really get as the room size would have allowed it to be a bit larger.
Check in / out quick and efficient.
I was doing some business but for tourists this is a really good location with multiple transport options at the door.
Recommend this one if you aren't looking to splash out a lot of money on your accommodation .

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, March 12, 2013
Dear claudekerry,

Thank you for taking the time to write a review on your recent stay at Pensione Hotel Melbourne.
Both myself and the team are so pleased that you enjoyed your room and the king beds we offer our guests. Our new microcloud toppers make these beds super comfy!

My apologies for the difficulties you faced with our ensuite bathrooms. As the foundations of the building are heritage, we were unable to restructure these. I can certainly appreciate that they are cosy and we are currently working on new ways to create more space in these bathrooms. Some works include, removing the shelving above the sinks and installing shower doors.

Should you be travelling to Melbourne again in the future, please do not hesitate to contact me directly. I would love to personally ensure your second stay is comfortable and enjoyable. I would also like to allocate you one of our most superior room types with larger bathroom facilities.

Kind Regards,
Calisha Allsworth
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Ballarat, Australia
Top Contributor
84 reviews 84 reviews
53 hotel reviews
Reviews in 48 cities Reviews in 48 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 2, 2013

Stayed one night when in town for a concert. Small room and tiny bathroom and shower - would not wish to be a larger person. Clean, tidy and well appointed. Inexpensive, so perfect for just sleeping the night. Reception staff weer very helpful and breakfast (included) was good. We would stay again if all that is needed is a room.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, March 4, 2013
Dear HolidayMice,

Thank you for your recent review!

It’s great to hear that you made such good use of our facilities and we would like to thank you for your comments in relation to our team. In regards to your room size we do have rooms of differing sizes and we would love to have the opportunity to accommodate you in one of these for your next stay with us. Please feel free to give us a call for your next trip to Melbourne and our friendly staff will certainly ensure that you are well looked after and as comfortable as possible.

We hope to welcome you back soon!

Warm Regards,

The Pensione Team
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Pershore
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 1, 2013

reception very helpful. We were ugraded to a double after booking the studio and I am glad we were. The double was quite small, not much room to swing a cat and the bathroom was like a little pod with sliding door. It was clean and bed was comfy so in that respect it was great. On price and location is was brilliant.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, March 3, 2013
Dear travelagentNB,

Thank you for taking the time to write a review on your recent stay.

It’s great to hear that you found our team to be so helpful and we are delighted to hear that you enjoyed your complimentary upgrade! Our apologies however that you found your room to be smaller than expected, whilst some of our room types can be quite cozy we do try and ensure that all our guests have a most comfortable stay.

Thank you also for mentioning that you had enjoyed our location so much, with so many fantastic places around us here we really feel we are right in the middle of some of the most amazing places to visit! Please feel free to contact us directly for your next stay as we would love to accommodate you again.

We hope to see you soon!

Warm Regards,

The Pensione Team
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Alexandra, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 28, 2013

We stayed 3 nights at the end of a road trip from Sydney to Melbourne. Reading the reviews you will see that some of the rooms are on the small size. Our room was fine as we were only there to sleep. The bathroom could have been bigger, but in the scheme of things it was fine. The bed was very comfortable.

The great thing about the Pensione is that it is only a few minutes from a train station; the free tram is just over the road, the tram to South Melbourne stops outside the door. It is a wee bit from the heart of the city but getting around is a breeze. So, as a base for our stay it was perfect - and the price compared very well.

The bar / cafe serves good food and coffee and we found the concierge staff to be more than helpful.

Overall, if you are looking for a short stay, have a budget in mind, but still want somewhere to stay that feels good I would highly recommend the Pensione.

Room Tip: We were in a larger standard room on the top floor and facing the street. Watching the hussle and b...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calisha_Allsworth_HM, Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, March 3, 2013
Dear Jonno G,
Thank you for your recent review of Pensione Hotel Melbourne.

We are delighted to read that you had such a great stay with us and made such great use of our location! Being in the heart of the CBD means that all our guests have such quick access to all of Melbourne’s hot spots and I am pleased that you found the team helpful.

Should you wish to stay with us again or indeed any of our 8Hotels properties within Australia or abroad please feel free to contact our friendly team as we would be delighted to have the opportunity to accommodate you again.

We hope to hear from you soon!

Warm Regards,

Calisha and the Pensione Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pensione Hotel Melbourne - by 8Hotels

Address: 16 Spencer St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
#48 Business Hotel in Melbourne
#50 Romantic Hotel in Melbourne
#51 Family Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pensione Hotel Melbourne - by 8Hotels 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Modelled on the original European pensione hotels, the Pensione Hotel Melbourne combines original turn of the century building features with modern design and soft tones, creating a warm and inviting atmosphere.Set behind a beautiful Heritage-listed façade, the Pensione Hotel offers boutique interiors, breathtaking hospitality and incomparable value for money.Featuring all the desired hotel amenities, with warm and inviting staff that have a great knowledge of the local area, the Pensione is perfectly suited as a base to explore Melbourne. ... more   less 
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Also Known As:
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne

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