Booked in on Friday 2nd August for 3 nights. The hotel is located just a short tram ride from Melbourne CBD. It's on a very busy road, but good insulation in the room meant that the road noise was not a problem. The hotel staff were cheery, helpful and very polite. On arrival in the room, first impressions were that the room was large, light and airy. There was plenty of room to spread out and relax. The bed was King size and comfortable with extra pillows provided. The courtesy fridge was well stocked with a varied list, but as usual we made no use of it, preferring to buy our own snacks at a very reduced price from the shops in the city. The bathrooom was clean, but a bit dated. The TV was very old, outdated and I believe still had valves. The remote control did not work and I had to call room service to fix, which was achieved in a very short time. Outside the Hotel, access to the CBD is very easy. The tram runs along St Kilda Road just about a 2 minute walk from the front door of the Hotel, and trams run about every 5 minutes. One suggestion, there is a small convenience store on St Kilda Road which sells Public Transport tickets called MYKI. Get some. The use of these plastic credit card size tickets is essential and very easy when using public transport. And, Melbourne is one of the easiest cities in the world to use public transport. We did not eat in the hotel, preferring to use some of the many restaurants in the city. However, we had breakfast in the hotel dining room on the day of our departure and wish we had not. The meal was average. The coffee was luke warm and weak and the hot food bar was not worth the effort. The bread was stale and the fruit juice was also not the freshest. Based on our experience, I would recommend eating out. Having said this however, we did not eat any other meals in the Hotel, so I am not qualified to comment on lunches and dinners.
One extra point I will make is that the sauna is excellent. A touch small, bit well heated and effective.
All in all, I do recommend a stay at this hotel for the location, comfort and helpful staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I am pleased to read that overall you enjoyed your stay with us.
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We look forward to welcoming you back on your next visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.