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“Very average” 3 of 5 stars
Review of Darling Towers on Collins

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Darling Towers on Collins
233 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Darling Towers Serviced Apartments) (Melbourne CBD)   |  
Hotel amenities
Ranked #114 of 172 Hotels in Melbourne
Bendigo, Australia
1 review
“Very average”
3 of 5 stars Reviewed December 10, 2013

Customer service was terrible on check in and just as bad on departure. We walked in to a fairly good sized apartment, however there was no storage space in the single bed, bedroom and the beds were very uncomfortable. The bathroom was dirty and the toilet button had sticky tape holding it on, and it barely flushed.
The walls were very thin which meant everything that was going on outside, in the hall way and in the other rooms was very easy to hear. The one good thing about this place was the location, it was good to be within walking distance to everywhere we wanted to be.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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324 reviews from our community

Traveler rating
    64
    123
    72
    40
    25
See reviews for
103
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 27, 2013

Very good location, clean rooms and a good price. We had a peaceful nights sleep, the bed was comfortable and there was a good view down into Collins street with a picturesque view of the town hall. Detergent, a new sponge and wipe cloth, and drain plugs were supplied. The new Bosch dishwasher and cooktop made for a good stay. We would stay again.

I'm not sure what all these negative reviews on here are about.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 21, 2013

We booked a 2 bedroom apartment for a family of four, the kids room was very small with no storage they lived out of their suitcase. The place was dirty, curtains all stained, walls filthy, had to put a washer on the armrest of lounge to hide stains of who knows what. Washing machine didn't work properly, no plug for the kitchen sink.

Balcony area had not seen a broom for years, the drains were caked with sludge.

We stayed for 5 nights and did not get the room serviced once, it served our purpose of being right in the heart of the city but won't be returning. I would have made a complaint handing in the keys but I wasn't even asked how was the stay and I couldn't be bothered. I knew I would be writing a review.

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2013

What a nice place to stay. This is right in the centre of town. So handy!

Go back to drop off your shopping and put your feet up for a while.

Clean and very comfortable as well.

We stay here regularly and recommend it.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tasmanian
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 13, 2013

Very close to everything.Very clean and well set out.Quite modern.Great for families.Only complaint was 2 bdrm didn't have enough seating for four.Kitchen is well set out so you could cook in there but eating places are also near by. Security to get in is tight too which I really liked.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 11, 2013 via mobile

After reading some rather negative reviews we were pleasantly surprised with Darling Towers on Collins! It definitely is a little rundown and could do with a paint job but the room was comfortable and had everything you would expect to find in a self contained apartment. The location was excellent with trams outside door and walking distance to restaurants, bars, shopping etc. We would stay here again.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 7, 2013

My friend and I stayed one night in a 2 bedroom apartment this week. I wouldn’t want to stay here longer.

The apartment was reasonably clean and conveniently located but is not the 4½ star they claim in their brochure. I stayed here a number of years ago and liked it but it appears that no maintenance has been done since then.

Our apartment was a decent size, though the second bedroom was tiny. The carpet and walls were stained in places, the bath looks like it needs replacing and the curtains in my bedroom didn’t close properly. All that said, we were staying one night after a function so we really only needed a place to sleep. The apartment had a safe, but it was so high in a cupboard that neither my friend or I could reach it. We were on level 5 and there was quite a lot of street noise. It didn’t keep me awake but I could sleep through almost anything.

I won’t be rushing back here.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Darling Towers on Collins

Address: 233 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Darling Towers Serviced Apartments)
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Kitchenette
Hotel Style:
Ranked #114 of 172 Hotels in Melbourne
Price Range (Based on Average Rates): $
Number of rooms: 80
Reservation Options:
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Also Known As:
Darling Towers On Collins Hotel Melbourne
Darling Hotel Melbourne
Darling Hotel On Collins

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