I have stayed in Citigate Albert Park motel twice this year. Both times I have had issues with overcharging on my credit card fees. Both times it appears to be 'mini bar charges.' However I have not used the mini bar at all!
What is most disappointing is the number of times that I have attemoted to resolve this issue with the motel with NO result. The management have failed to return emails or to return phone calls. I have made several STD and mobile calls attempting to resolve the issue, costing me more money. How disappointing Sebel!
The facilities at Albert Park were quite nice which makes it so disapponting that the service has been so poor, resulting in myslef, family and friends NEVER staying there again!
- Official Description (provided by the hotel):
- Pullman Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 379 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. ... more less
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- Also Known As:
- The Sebel And Citigate Albert Park Melbourne
- The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
- Sebel Albert Park Hotel Melbourne