This hotel has an excellent location - close to trams, city central, shops, china town. The room is small with basic facilities. But I think it needs some renovations.
I tried to ask receptionist to book a taxi. In the end. I was told that due to peak time (8:30pm on Saturday footy games), they couldn't find one and suggested me to call taxi service by myself, which was really unpleasant. The hotel should enhance customer service quality.
- Official Description (provided by the hotel):
- A place where the staff go further so you can enjoy your stay. The Mercure Hotel Welcome Melbourne features self and valet parking. Cafes, restaurants and bars are close by and cater to all budgets and tastes and there is an onsite tour and information desk divulging Melbourne's best-kept local secrets. This is great-value accommodation in a great location – shopping precincts and historic theatres are all within walking distance, while sporting venues are a simple tram ride away. This is a 100% non-smoking hotel. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Welcome Melbourne Hotel Melbourne
- Accor Welcome Melbourne