One must remember the price one pays to stay here and on that note - the hotel itself is fine. The refurbished rooms are nice - particularly the bathroom with the older rooms definitely feeling dated. It will be decent when the renovations are complete. The rooms themselves however are pretty small and moving around can be a bit of a challenge sometimes. They were clean though - the most important thing.
We had just one issue whilst staying here and that was being able to hear the room above - all toilet noises, running water, pipe expansion - the whole lot. My room was the worst out of the 3 we had. I was moved to an unrenovated room by a rather non-blase reception staff member and whilst the problem still existed, it wasn't as bad. Management did send me a bottle of wine as a gift however and this was a very nice touch and much appreciated.
The location is hard to beat and for the price, you won't find anything in Melbourne that will match it. So despite the short comings, if you're on a budget, give it a shot.
- Official Description (provided by the hotel):
- A place where the staff go further so you can enjoy your stay. The Mercure Hotel Welcome Melbourne features self and valet parking. Cafes, restaurants and bars are close by and cater to all budgets and tastes and there is an onsite tour and information desk divulging Melbourne's best-kept local secrets. This is great-value accommodation in a great location – shopping precincts and historic theatres are all within walking distance, while sporting venues are a simple tram ride away. This is a 100% non-smoking hotel. ... more less
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- Also Known As:
- Mercure Welcome Melbourne Hotel Melbourne
- Accor Welcome Melbourne