Excellent service in this very central and easy to find hotel. I had a lovely (if a little small) room, which was comfortable and clean. The breakfast buffet was spacious and very tasty, and the staff service impeccable and very helpful. My only complaint was one of access – there was only one elevator working, during the time I was there, which was often very crowded with long waits. As I was travelling with an infant and pram, we couldn't use the stairs even had we wanted to. I was attending a convention at the hotel and the convention rooms had limited lift access (only by staff elevator), which surprised me, as did the fact there were NO baby change facilities in the hotel reception or convention area!
Relatively minor complaints, almost entirely made up for by the excellent service and location.
- Official Description (provided by the hotel):
- A place where the staff go further so you can enjoy your stay. The Mercure Hotel Welcome Melbourne features self and valet parking. Cafes, restaurants and bars are close by and cater to all budgets and tastes and there is an onsite tour and information desk divulging Melbourne's best-kept local secrets. This is great-value accommodation in a great location – shopping precincts and historic theatres are all within walking distance, while sporting venues are a simple tram ride away. This is a 100% non-smoking hotel. ... more less
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- Also Known As:
- Mercure Welcome Melbourne Hotel Melbourne
- Accor Welcome Melbourne