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“Fantastic place to stay” 4 of 5 stars
Review of Mercure Welcome Melbourne

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Mercure Welcome Melbourne
3.0 of 5 Hotel   |   265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia   |  
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Hotel amenities
Ranked #105 of 158 Hotels in Melbourne
Owhango
Level Contributor
8 reviews
4 hotel reviews
“Fantastic place to stay”
4 of 5 stars Reviewed May 15, 2013

Stayed there for 3 nights. Great service and room was good.
Hotel is in the heart of the city so its easy to walk to most of the inner city sights.
All the staff we encountered were very friendly and helpful
Would stay there again.

Room Tip: I would think that rooms by the lift would be noisy
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,284 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Melbourne, Australia
1 review
2 of 5 stars Reviewed May 14, 2013

The first was so small I had to put the case on the bed to unpack. The room was very noisey. Next to building site. One lift not working due to upgrading.

The second room was better but still of a poor standard compared with other Mercure Hotels.

On the Saturday I had to wait 20 minutes for the lift.

Drilling in the lift shaft commenced just after 7.00am during week days.

One evening I went the bar for night cap the bar was shut at 9.45pm.

  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
1 review
4 of 5 stars Reviewed May 13, 2013

We found the reception staff friendly and helpful. The room though small was comfortable and clean. The Cocktail lounge was pleasant and provided a variety of light snacks and drinks at reasonable prices. Breakfast in the restraurant was very good and again reasonably priced. Location was fine for access to Theatres and central shopping area.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
1 review
2 of 5 stars Reviewed May 13, 2013

The Hotel is in a wonderful central site with access to all major shops and transport. The rooms are sparse, with no art on the walls and the dust and rubbish behind the TV was not so great. The bed was very soft, warm and had great pillows. All i all good value for money in the central city

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 13, 2013

Room is too small for two people. Bathroom kits are less than other Mercure (I stayed in Mercue Potts Point in Sydney before heading to Melbourne). These weaknesses are outweighed by its superb location as it is adjacent to Chinatown, shopping center, and city circle tram.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
4 of 5 stars Reviewed May 11, 2013

It was all too easy. WE arrived had our car valet parked, checked in NO PROBLEMS. The renovations caused a few lift issues but we were prewarned and it was only an issue when we were trying to check out - this problem is not long term and as it is due to renovation, will be all the better for it. The rooms were very clean and quite a good size considering the location. Our stay was stressless - THANK YOU!!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
4 of 5 stars Reviewed May 10, 2013

Very clean, comfy cosy rooms that are in the heart of the cbd within walking distance of everything. Felt secure, had comfy mattresses and pillows. Rooms were cleaned everyday without being asked and very economical. Great hot shower pressure too!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Welcome Melbourne

Address: 265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #105 of 158 Hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Official Description (provided by the hotel):
A place where the staff go further so you can enjoy your stay. The Mercure Hotel Welcome Melbourne features self and valet parking. Cafes, restaurants and bars are close by and cater to all budgets and tastes and there is an onsite tour and information desk divulging Melbourne's best-kept local secrets. This is great-value accommodation in a great location – shopping precincts and historic theatres are all within walking distance, while sporting venues are a simple tram ride away. This is a 100% non-smoking hotel. ... more   less 
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne

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