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“Convenience plus great service” 4 of 5 stars
Review of Mercure Welcome Melbourne

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Mercure Welcome Melbourne
3.5 of 5 Hotel   |   265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #99 of 172 hotels in Melbourne
Brisbane, Australia
1 review
“Convenience plus great service”
4 of 5 stars Reviewed May 11, 2013

It was all too easy. WE arrived had our car valet parked, checked in NO PROBLEMS. The renovations caused a few lift issues but we were prewarned and it was only an issue when we were trying to check out - this problem is not long term and as it is due to renovation, will be all the better for it. The rooms were very clean and quite a good size considering the location. Our stay was stressless - THANK YOU!!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Perth, Australia
1 review
4 of 5 stars Reviewed May 10, 2013

Very clean, comfy cosy rooms that are in the heart of the cbd within walking distance of everything. Felt secure, had comfy mattresses and pillows. Rooms were cleaned everyday without being asked and very economical. Great hot shower pressure too!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
98 reviews 98 reviews
73 hotel reviews
Reviews in 70 cities Reviews in 70 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed May 9, 2013

We stayed in this hotel for 2 nights, great location, easy to discover the city, Very standard Mercure hotel, room is spacious enough, clean and very comfortable bed, the breakfast is great as well. No complain :p

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Invercargill, New Zealand
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 8, 2013

Booked this hotel as 50% off normal rate. Hotel undergoing renovations/repairs at the time (obviously the reason for special rate) Was made aware upon booking that they would be down an elevator due to building work. Cant lie it was very frustrating waiting on the lifts. To be fair there was alternate access using fire/stairwell. Our room was of good size, clean but quite dated. Bed comfy. No opening window - felt quiet claustrophobic. The air conditioning unit was out of the ark!! worked ok, but incredibly loud and seemed to run constantly - no way to turn off. Also plumbing/pipework not well insulated - could hear it running in the walls from other rooms. Staff friendly and helpful, restuarant pleasant - not a large selection, but tasty food. Enjoyed the Pokies- quite novel. The bar was great - beautiful Margarita :-).

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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Singapore, Singapore
1 review
3 of 5 stars Reviewed May 8, 2013

The location of this hotel was great. One of the 2 lifts was under repair and it inconvienced our family greatly because we had to wait for a long time to get from the lobby to the 8th floor. I heard from another guest that the lift in this hotel breaks down a lot.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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Perth, Australia
1 review
4 of 5 stars Reviewed May 7, 2013

This is the best inner city location Rooms are very small but comfy. Bed really good and all amenities available. Little things like having no power point on the bench and having to boil the kettle in the bathroom were small inconveniences.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wuxi
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2013

Two nights for business in Melbourne CBD. Could not get a more central location - walking distance to main shopping malls, china town and tram/train options. Room was clean and functional but quite small. Good for one person - maybe a little small for two. Price was reasonable - $125 inc buffet breakfast. Breakfast was ok, the usual hot buffet and contiental options but they ran out of crockery for the tea/coffee station and it was not replaced for 20 mins - a bit tardy. One lift was being upgraded so there was a bit of a wait - this is obviously a temporary inconvenience. I would stay again - it is good value.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mercure Welcome Melbourne

Also Known As:
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
Address: 265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #99 of 172 hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Welcome Melbourne 3.5*
Official Description (provided by the hotel):
A place where the staff go further so you can enjoy your stay. The Mercure Hotel Welcome Melbourne features self and valet parking. Cafes, restaurants and bars are close by and cater to all budgets and tastes and there is an onsite tour and information desk divulging Melbourne's best-kept local secrets. This is great-value accommodation in a great location – shopping precincts and historic theatres are all within walking distance, while sporting venues are a simple tram ride away. This is a 100% non-smoking hotel. ... more   less 
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