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“Cheap, central, simple stay” 4 of 5 stars
Review of Mercure Welcome Melbourne

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Mercure Welcome Melbourne
3.5 of 5 Hotel   |   265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #99 of 172 hotels in Melbourne
Adelaide, Australia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
“Cheap, central, simple stay”
4 of 5 stars Reviewed May 18, 2012

We stayed at the Mercure Welcome in Melbourne for two nights in May. It is situated on Little Bourke St, but you can access it from the Grand Mercure entrance on Swanson Street. We were dropped by the Skybus Shuttle on Lonsdale and street and walked down a back alley way that smelt like rubbish and urine... not a good welcome to the hotel (note: Skybus also picks you up next to this alleyway). Apparently there were road works and he couldn't enter Little Bourke. But every other bus could...

We were checked into our room straight away - service on the front desk was friendly - but unfortunately not as helpful as they say in their in room books. We asked for an IGA, and the girl pointed us towards Lonsdale St. There is NO IGA on Lonsdale St, only a work site. The concierge was helpful rebooking Skybus for our return to the airport in the morning.

We were able to obtain a $50 a night dining voucher. The first day we used it for lunch in Soul Cafe (off Swanson Street). The wedges were great. The pizzas had no taste. The second day, $20 each on the buffet breakfast. Do not bother. This was the worst buffet I've ever tasted. Better off using it in the Soul Cafe for breakfast, or in the bar. Note, the bar is not open Sunday nights. And, there is no room service available in this hotel.

We stayed in a queen room - it was simple, clean and suited our needs for a cheap weekend in Melbourne. The bed was comfortable enough, the bathroom (shower curtain only) of average size - there was also a TV, WiFi, fridge, but we didn't use any of these facilities.

The hotel was quiet from outside noise. When I say outside noise from the construction outside, I mean noise NOT IN the hotel. Within the hotel you could always hear banging and cleaning noises. I think they were building a whole new level on the Monday afternoon - drilling and banging for hours at a time. Walking down the hallway, you can hear TVs, phone conversations etc... three doors away.

Welcome is right across from Chinatown, a short walk to FedSq, right next to Myer and behind the Bourke Street Mall. So it's in the heart of everything - perfect for a few nights shopping or a concert. Would maybe stay here again for a cheap night in Melbourne.

Room Tip: Anything with the last 2 numbers 26 to 33 on ANY floor are around the end of the corridor and right...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2012

Was there last year . Love the hotel and place. very friendly staff. located at the center of the city. Reasonable price .

  • Stayed June 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Central, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 15, 2012

This hotel was really good value for money. The room was small but clean and the bathroom was really impressive - it must have been recently renovated. The hotel is in a really good location, right in the centre of the city near a range of shops and eating places. The only issue we had was that our neighbours were really noisy - banging on walls and shouting at eachother in the middle of the night! But I realise this is not the fault of the hotel.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2012

To Quote from their website:
"Affordable Budget Accommodation, and a base from which to explore all the attractions and events in Melbourne"
We stayed at this Hotel for the very reasons stated above and found it to be great. The breakfast in the Louden Restaurant is very good and we ate in the Soul Cafe at night, which was also very good.
The rooms are small but compact and all you need for a nights sleep, whilst seeing what the city has to offer through the day.
I found it very easy walking to the Aquarium, South Wharf DFO and the Eureka Skydeck.
The staff were very efficient, friendly and the Concierge was most helpful.
I would recommend this Hotel.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mercure Welcome Melbourne

Also Known As:
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
Address: 265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #99 of 172 hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Welcome Melbourne 3.5*
Official Description (provided by the hotel):
A place where the staff go further so you can enjoy your stay. The Mercure Hotel Welcome Melbourne features self and valet parking. Cafes, restaurants and bars are close by and cater to all budgets and tastes and there is an onsite tour and information desk divulging Melbourne's best-kept local secrets. This is great-value accommodation in a great location – shopping precincts and historic theatres are all within walking distance, while sporting venues are a simple tram ride away. This is a 100% non-smoking hotel. ... more   less 
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