Stayed here many times before and always a great stay, couple of small gripes this time, but attended to straight away by staff. Staff even charged my companion's phone as she had forgotten her charger. Clean, welcoming, so close to the shops and eateries and exceptional service as usual. Special mention to David the concierge, Emma on reception and the quirky guy in the bar who kept us entertained with his cocktail shaking.
- Official Description (provided by the hotel):
- Grand Mercure Hotel Swanston is in the heart of the city, close to restaurants, theatres, nightlife and Melbournes best shopping. The hotel features 200 spacious, well appointed rooms and a restaurant on the 15th floor which overlooks the city centre. ... more less
- Reservation Options:
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- Also Known As:
- The Swanston Hotel, Grand Mercure Hotel Melbourne
- The Swanston Hotel Grand Accor