Room, location, service was great with the exception of where our room is located right on the main drag. It was noisy for 3 nights we couldnt sleep. Reception claimed they are very full and unable to move us!, I dont believe this is true as we asked the cleaners/housekeeping they confirmed its not full at all in fact there were available room in the far end (much quieter).
In this respect - we were very disappointed! and did not enjoy our 3 day stay.
- Official Description (provided by the hotel):
- Grand Mercure Hotel Swanston is in the heart of the city, close to restaurants, theatres, nightlife and Melbournes best shopping. The hotel features 200 spacious, well appointed rooms and a restaurant on the 15th floor which overlooks the city centre. ... more less
- Reservation Options:
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- Also Known As:
- The Swanston Hotel, Grand Mercure Hotel Melbourne
- The Swanston Hotel Grand Accor