I checked in Crossley from another hotel provided by my company after a business trip. The reception kindly offered me a room at 11 something am (check out time in Melbourne is 11!). I guess the room was ungraded and it was spotless, quiet and has a long bench for me to do my office emails and some work.
The hotel is located at a very pleasant peaceful street with a lot of tasteful restaurants and shops (unlike in China Town just cross the road). Melbourne has a lot of back street outlets and it is quite an experience exploring them. The hotel is much better than you see from the pictures. It is not the glamorous type but if you are looking for a quiet boutique hotel, this is the one!
There are a few theatres closeby. I watch MaMa Mia at the Majectics which is only one minute from the hotel. Crossley is also near to the free shuttle tram at Parliment, and the metro station is there too. Very convenient.
The hotel staff are extremely friendly, pleasant and helpful I would highly recommend Crossley to anyone who enjoys the luxuary and elegancy of small hotels.