My Mum and I stayed at the Crossley whilst in town to see Chitty Chitty Beng Bang at 'Her Majesty's Theatre".
The theatre is visible from the hotel, couldn't have much closer.
Staff were all excellent and helpful, particularly the doorman of the hotel's restaurant 'Fish Dish'. He spoke to us as we headed home from shopping (also very close to shopping mall) and commented he'd reserve a table for us later. He then remembered us when we headed back and welcomed us with a huge smile. Seeing the Paella cooking in the window certainly drew in many more passers by - and it was sensational.
We headed back there for breakfast, also lovely warm welcoming staff and a great spread of breaky treats.
Valet parking, comfortable beds, lots of pillows, very quiet and black out curtains.
Definitely recommended and we'll be back.