I stayed in the Crossley in September with my husband and 2yo son for 4 nights. We upgraded our package to a larger room and were extremely impressed with the size of the room. It comfortably held a king size bed, cot, lounge suite, entertainment unit, cupboards and a kitchenette (which was essential travelling with a toddler) and still plenty of room to move around.
We were pleased to be provided with a cot with bedding at no charge, and my parents had booked into the hotel under a separate booking but the hotel put us all on the same floor without asking. That is the kind of small detail which impressed us.
The Management and Owners of the hotel should take note that their staff are truly the best asset of the hotel. They were always polite and extremely helpful, offering to carry bags (and prams!) up the front steps for you. anything you asked, they could help you with!
The hotel is quite compact and a bit dark, but it's tucked in the CBD in the most awesome location, right in the heart of chinatown! We were very pleased the location.
It can get a touch noisy in the early mornings with the sound of garbage trucks, but apart from that, the bed was amazingly comfortable and I adored the fresh clean sheets daily. The block out blinds were out of this world. Our son required a day sleep and we just shut the blinds in the middle of the day and you would have thought it was midnight. This was also helpful at night when the 'Gingerboy' sign lit up in the alley adjacent our room (a bright red neon sign which I found quite endearing).
The bathroom was slightly dated and very small for the size of the room, with no bath. My parents had a standard room and had a bath?
I was very happy with my stay and would definately recommend. thanks to the lovely concierge staff at The Crossley.