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“Quirky fun excellent service” 5 of 5 stars
Review of Adelphi Hotel

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Adelphi Hotel
4.5 of 5 Hotel   |   187 Flinders Lane, Melbourne, Victoria 3000, Australia   |  
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Hotel website
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Hotel amenities
Special Deal
1 Free Breakfast Daily
Ranked #4 of 171 Hotels in Melbourne
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Quirky fun excellent service”
5 of 5 stars Reviewed August 1, 2014

I found the Adelphi Hotel a wonderful experience Staff are very attentive and delightful. Food mini list and very tasty All u can eat sweets in the mini bar not great 4 the waist but a wonderful treat at the end of the day. close to restaurants and CBD shopping High recommend except for the elderly the stairs at the entrance are steep and there appears to be not alternative

Room Tip: Rooms on the north side exposed to noise from garbage pickup
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
Melbourne, Australia
Top Contributor
102 reviews 102 reviews
38 hotel reviews
Reviews in 34 cities Reviews in 34 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 30, 2014

Our first stay at Adelphi Hotel and very happy with the overall experience. Great value for money, excellent service that is personal and a quirky hotel on top of all that!

The best part is you don't feel like one of the mass crowd at a large hotel and the little things they include (snacks in room and soft drinks) make you feel welcome.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanceLagudi, Operations Manager at Adelphi Hotel, responded to this review, 4 weeks ago
Hi Wingz64,

Thanks for choosing to stay at Adelphi and it is great to hear you had an enjoyable experience. We strive to do the little things well in our little hotel and it great that these were appreciated.

Hope to see to again soon,
Lance
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nuriootpa, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

We had a girls weekend away and stayed for 2 nights, the staff where so friendly, helpful! Such a funky place to stay, and its all the little surprises and comforts they provide for you that makes Adelphi such a wonderful place. Can't recommend it highly enough :)

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanceLagudi, Operations Manager at Adelphi Hotel, responded to this review, 4 weeks ago
Hi nikkiq83,

Wow. Best hotel you've ever stayed at! That is some amazing praise and I can't say thank you enough. Hotels can be a tough game at times but it is words such as yours that make it all worthwhile.

See you again soon,
Lance
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 27, 2014

My wife and I have just returned from a 2 night weekend stay at the Adelphi. The hotel has a modern funky vibe and the young staff are very friendly, capable, professional and willing to help. The attention to detail was great...Someone has clearly thought a lot about the finer details that make for a hotel experience that is just that little bit different from a normal hotel. I particularly liked the option to forego a daily change of linen. In most hotels the claim that we'll be helping the environment comes across as cynical when it's clear that their motivation is to save on costs. At the Adelphi you're given the option of choosing a charity to receive at least part of the savings benefit. A really nice touch. As are the free welcome cocktails, the lolly jar, and the included movies.

The location is great. Close to Swanston St and Flinders St Station, A short walk to the theatres (we were there to see Les Mis at Her Majestys) and great restaurants such as Prix Fixe, MoVida, Coda and Chin Chin are very close. It's an ideal location for a walking tour of all that the Melbourne CBD has to offer.

The downside of the location is that the hotel is noisy especially on Saturday nights. This didn't worry us particularly, but those who like peace and quiet should look elsewhere. Also the hotel plumbing is a bit noisy. On Sunday morning I woke to the sound of what sounded like someone in another room having a long shower, I eventually worked out that it was the sound of the rooftop pool being refilled 6 levels above us.

Which leads me to the pool which was a particular treat for me and probably the reason I chose the hotel. I have wanted to swim in this pool, the end of which is cantilevered over Flinders Lane with a glass bottom, ever since I heard of it many years ago. So it was a thrill to finally get the chance to swim a few laps in it even though it was the middle of winter. The pool is heated thankfully.

Unfortunately, we didn't get to try the deserts at Om Nom but the breakfast was terrific. Would happily return. I

Room Tip: To reduce the impact of street noise I'd ask for a room on one of the upper levels and further b...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanceLagudi, Operations Manager at Adelphi Hotel, responded to this review, 4 weeks ago
Dear pahSydney,

Thank you for your review and I particularly like your mention of us being 'that little bit different from a normal hotel'. It is a very big part of our thinking. We are also aware of the responsibility we have to look after the city and the world around us. As a 24hour operation we need to be particularly vigilant in regards to our environmental impact. One little change in process can make a big difference. And we like to involve our guests in this.

I'm glad the inner city location was both a big plus for you and also that it did not impact on your rest. It is a bit of a catch 22 but we certainly look to do what we can to minimize the noise and are always looking for ways to improve the impact this has on very important guests.

Thanks again and come back soon,
Lance
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

We got married in Melbourne on a beautiful weekend in May and stayed in the Adelphi, along with many of our international guests. The team did a great job of dealing with all our requests - from storing rented morning suits, handing out welcome packs to all and sundry (including some people that weren't even staying in the hotel!), giving access to tailors and the random procession of family that trooped past and even helping the florist putting the bridesmaids' bouquets back together 5 mins before we were due to get to the church!

We stayed in the suite and it was both a fantastic space to get ready for the wedding and a great place to hang out in the days before and after. Bathroom products are great and it's nice to be in a hotel that's so centrally located but not too corporate. The pool area wasn't looking in great shape but I understand this is being renovated soon so I imagine this problem will soon go away.

Thanks to Lance and the team - we had a magical weekend and would definitely recommend to people needing a "home base" for a CBD wedding with lots of guests from out of town.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanceLagudi, Operations Manager at Adelphi Hotel, responded to this review, 4 weeks ago
Dear SuzanneCu,

Being such a small and intimate little property we love wedding groups as it feels at times like you have the whole hotel and that we really are part of your special day. It's hard not to get caught up in the excitement at times. It was a lot of fun in the planning before your stay and was great having you all (and there was a lot of you :)) here.

See you again for that anniversary number one if you are able to make it home for the special occasion.

Thanks for sharing,
Lance
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 23, 2014

I was travelling for work and took my 4 & 6 yr old girls with me as it was school holidays. The staff were so friendly and helpful, the lolly jar, toiletries, mini bar, turn down service with macarons were such a treat. Great coffee and breakfast, didn't had to leave the hotel to eat at any time of day. So close to restaurants, shops, ACMI etc. Really homely, warm, comfy beds, free wifi. Will be back for sure - a home away from home. Thank you Lance for looking after us!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanceLagudi, Operations Manager at Adelphi Hotel, responded to this review, 4 weeks ago
Hi AngeTufui,

It was great to see you back at Adelphi with the little ones and we can't wait for you to bring the 'whole' family back with you next time.

Take care and thanks for the kind words,
Lance
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

Having stayed in many hotels from luxury 5 star to budget the Adelphi is by far one of the best I have experienced. The staff are all attentive, personable and friendly. The fact that everything is included in your room price is such a refreshing change and the attention to detail is amazing. Delicious breakfast and a funky, sophisticated environment to enjoy Melbourne!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanceLagudi, Operations Manager at Adelphi Hotel, responded to this review, 4 weeks ago
Dear Pashendale,

Great to read that you like our unique offering here at Adelphi. We are very proud of how different we are and love it when it is appreciated. Hotel rooms can feel like traps to spend more money at times and we have tried very hard to avoid that.

See you again soon and thanks for the kind words,
Lance
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adelphi Hotel

Address: 187 Flinders Lane, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Melbourne
#6 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Adelphi Hotel 4.5*
Number of rooms: 34
Official Description (provided by the hotel):
Adelphi Hotel presents an extraordinary palette of temptations. Swinging couches, signature desserts, cocktails, candles and a pillow scent menu are merely the entree. Discover thirty-four sumptuous rooms, world-class amenities, our serene foyer, function areas and famous pool, as well as Ezard restaurant, Mon Bijou cocktail bar and the new Om Nom dessert restaurant and bar.Centrally located moments from Federation Square, yet tucked away on Flinders Lane,our guests enjoy the sensation of escape. Give in to rare indulgence. Let your eyes take in the colour and the light. Lose yourself in luxury, in texture. Absorb the subtle scents and soft sounds, the whispers, laughter and music. Dig in to experience delectable taste like never before. Settle in for the sweetest of dreams. Dive in, to be enlivened.Adelphi Hotel offers a variety of rooms and suites, catering to differing needs, occasions and budgets. All accommodation features contemporary styling and amenity, brand new plush carpets, modern LED strip lighting and bedroom vanity units. Relax with the in-room entertainment system and 40-inch flat-screen LED Smart TV. Enjoy our large, well-ventilated bathrooms and Appelles Apothecary bathroom treats. When required, work away at a writing desk with additional power points for laptops, mobile phones and iPods, plus bedside iHome docking station/radio alarm clock and universal connections for all audio devices including iPhone 5. Double beds are king-sized, with an additional rollaway bed for each room available upon request. Room rates include Wifi access, free local phone calls, a range of delicious in-room snacks and refreshments, and a welcome drink at the bar. The Boardroom at Adelphi makes an impressive setting for boardroom meetings and small-scale business events for up to 10 people. Located on the 8th floor, with north-facing windows overlooking Flinders Lane, it is bright, spacious and well appointed. ... more   less 
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Also Known As:
Adelphi Hotel Melbourne

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