In January 2013 I went to the Zoo with my son and three grandchildren. It was a wonderful family experience and I would highly recommend it to anyone. However, I hesitate to recommend ALL Zoo functions. On 18 February 2013 I went with three friends to an evening function called "I Animal". We took the penguin tour for which we were each given a touch I-Pod with commentary. After about 20 minutes I gave up in disgust because the commentary was full of obscene language (an attendant called it "adult language" but in reality it was obscene gratuitous swearing). This was very disappointing after my experience the previous month.. The "I Animal" evening could have been just as wonderful because the setting at that time of the day was quite magical. I can only hope that the Zoo does not continue along the same line with future events. On both visits, staff members were extremely helpful and polite, especially in regard to the assistance rendered to a wheelchairbound member of our group . I base this review on my first experience at the Zoo, in the hope that the "I Animal" event was just an aberration.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 22, 2013
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Thank you s much for your support for Zoos Victoria, it is wonderful to hear you have visited us more than once! We are sorry to hear that you did not enjoy I,Animal. We understand that the experience is not for all consumers as it contains adult themes, we will certainly take on your feedback. In positive news we can assure you that the other loops (elephant, monkey and giraffe) have different themes which we you may find more enjoyable.
Thanks again for your comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.