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“Good 3 star business hotel” 3 of 5 stars
Review of BEST WESTERN Atlantis Hotel

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BEST WESTERN Atlantis Hotel
4.0 of 5 Hotel   |   300 Spencer Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Hotel amenities
Ranked #89 of 171 Hotels in Melbourne
Burbank, California, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Good 3 star business hotel”
3 of 5 stars Reviewed April 17, 2013

I had stayed here for 22 days on my business trip to Melbourne.
Location: Great: Hotel is a stone's throw away from Southern Cross, Opposite to Coles supermarket (Including Beer and Liquor Store), A block away from Park and inside CBD. Trams right outside the Hotel.
Hotel Breakfast: OK. Not much to say. Menu is same all days. Continental with Hot Scrambled Eggs and Bean. Bread, Coffee and Cereals. I was tried of this the 3rd day as couldn't eat the same stuff. Very limited options.
Rooms: 3 star Worth. Average size room with a desk and chair and a small King Bed. King beds are not the size of USA kings, it like Queen. Quite Rooms and Bath was normal size not cramped.
Parking: 15$ Self Parking was in the hotel and elevators were from inside hotel itself to parking floors. But the driveway inside garage is narrow. Parking on street is free from 7PM to 8AM and Plenty on both sides of Hotel. Dont drive Inside CDB is my advice - Too many cameras.
Employees: What u can expect out a normal hotel - no one to carry luggage or guide you, they re working there, Even for luggage drop off and pick up - we will have to put it in room yourself and take it. They work there and you sty there - that about that.
Business Center and Internet: Internet is abt 30$ a week for 1 GB or something (But its by GB) Hotel has computer and printers - but there are no internet in business center unless u pay an additional fee.
Overall - 3 Star Hotel and average stay.

Room Tip: Back side of Hotel Rooms are Quite.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantis300, General Manager at BEST WESTERN Atlantis Hotel, responded to this review, May 3, 2013
Thanks for the review - I would like to inform you that we are officially rate by AAA Tourism as a 4 STAR Hotel and just last week had this rating re-confirmed.

We have a business center located on level 3 where you can use the PC's for printing and other such tasks however like most Australian Hotels Internet is charged at a minimum fee - we feel our internet charges of $12.95 for 24 hours / $29.95 for 7 days or $49.95 for a month are more than reasonable and much cheaper than other 4 star hotels in the Melbourne.

Thanks again for your review and hope to see you when you are next in Melbourne.

On your next stay I recommend that you book direct on our website and get the continental breakfast thrown in for free every morning.
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1,121 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 16, 2013

Spending very little time in a hotel when I'm travelling on business I was looking for something more resonably priced with a good location in Melbourne's CBD.

Well I found it. This hotel is ideally located on Spencer Street with easy access To Southern Cross Train Station and trams.

The hotel is modern, clean and tidy.

I paid $99.00 per night room only through Wotif and I can safely say that I will be staying there again the next time I'm in Melbourne on business.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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atlantis300, Front Office Manager at BEST WESTERN Atlantis Hotel, responded to this review, April 25, 2013
Thanks for post
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Kennebunkport, Maine
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 16, 2013

Stayed four night s and unless we requested the bathroom be cleaned and the room be vacuumed it did not happen. We had no window in the room which makes it very dark and I believe a safety issue as we were in a back corner on the floor. There are no towel bars in the bathroom and the lighting is just plain bad. We had lights out in our room and the internet box on our tv did not work.
The location is great with great places to walk close by and the train a block away. The staff was very nice and very informative if you needed information. But I wouldn't stay there again in a room like that and they need to be real when they put pictures and information out n the booking sites.

  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Milan, Italy
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 14, 2013

My big gripe with this place was that the bathrooms, and showers in particular, were not adequately cleaned. Hair was stuck on the tiles from previous guests, and even after mentioning this to the cleaning staff, this was still not addressed. The location is good, but not great, depending on what you're planning to do in Melbourne. The nicest part was the pool and sauna.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed April 12, 2013

Excellent location. About 150 metres from Coles and very close to trams and train services. Easy walking distance to Harbor Town, DFO, Ethihad Stadium and the Markets.
Buffet Breakfast was included which represented great value for money (scrambled eggs, toast, baked beans, juice, cereal).
The rooms were clean, neat and tidy.
I have stayed at this hotel about 5 times in the past the past 3 to 4 years. And will continue to stay at this hotel when I visit Melbourne.
I have always had a pleasant stay on each occassion and would recommend it to other travellers.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
darwin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 12, 2013

Overall the experience was good. The only downsides were the room had one downlight. The room definately needs more lighting. Additionally the bathroom while functional it was on the small side and you were limited to where you could place toiletries. The bedroom was spacious but limited to draw space which left you with little alternative but to literally live out of the suit case. They did have plenty of wardrobe space for hanging items. Although the hotel did not have a guest laundry you could drop off you laundry bag in the evening and collect early morning washed and folded for $15. This we found to be a great service.
The location is fantastic being just up the road from Spencer Street Station.
We will stay again.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 12, 2013

This hotel is very well presented and the room cleanliness is to a very high standard. The Atlantis is well located with easy access to all of Melbourne's public transport. It's also a comfortable walk (20 minutes) to the bustling Southbank restaurant and bar precinct. Breakfast is simple but more than adequate and the hotel really represents great value for your money.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Atlantis Hotel

Address: 300 Spencer Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in Melbourne
#76 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Atlantis Hotel 4*
Number of rooms: 232
Official Description (provided by the hotel):
The 4 Star Atlantis Hotel welcomes business and leisure travelers into a comfortable atmosphere where you'll feel right at home. Located on Spencer Street and right opposite Southern Cross Station and Etihad Stadium and easy walking distance to all the marvelous Melbourne has to offer. Connect with comfort in one of our 232 guest rooms, 160 of which were only opened in August 2009 whilst the others have just undergone a complete refurbishment. These contemporary rooms all contain sleek furnishings, flat-panel 32 Inch LCD TVs, a comfortable bed, a generous working desk and some with City or Docklands views. Whether you're in Melbourne on official business or as a citizen of leisure, the Atlantis Hotel is your connection to the heart of the city.Bringing your car? The Atlantis Hotel has car parking available on-site for a nominal charge of $15 per night. Want to keep fit and active whilst at the hotel? Then why not head down to the heated pool for a few laps, jump into the gym for a workout on our LifeFitness® equipment or just relax in the sauna? However should you prefer to relax whilst at the hotel then why not speak to one of our friendly reception staff for some great tips on where to eat or drink in town. We can also arrange tours and offer advice on what to do and see whilst you are in Melbourne. ... more   less 
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Also Known As:
Best Western Melbourne
Melbourne Best Western

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