We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No cable tv, reasonable room size, quiet” 3 of 5 stars
Review of BEST WESTERN Atlantis Hotel

Save Saved
You added BEST WESTERN Atlantis Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
BEST WESTERN Atlantis Hotel
4.0 of 5 Hotel   |   300 Spencer Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #83 of 171 hotels in Melbourne
Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“No cable tv, reasonable room size, quiet”
3 of 5 stars Reviewed May 19, 2011

Stayed two nights here for a conference at Melbourne convention centre. Yes, it's far away from Melbourne convention centre, so location wise I made a mistake there. Had the morning buffet breakfast included, the food was ok. Probably would've preferred McDonald s breakfast though. Scrambled eggs, baked beans, bread can be toasted, butter, etc, juices including apple, pineapple, tea, coffee.

One of the elevators broke, so had to wait 20minutes during peak periods to get back to my room on the 14th floor. Nice!! Sarcasm*. Hotel staff seemed average, free the australian newspaper in lobby to pick up yourself daily.

Tv size I think was 20inches? Didn't measure. No foxtel, just digital free to air tv. Which I found to be very poor reception and tv goes in and out of darkness.

Liked the bathroom shower. Good strong pressures. No free wifi.
Sheet and bed was clean. Easy access to free city circle tram.

  • Stayed May 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantis300, Front Office Manager at BEST WESTERN Atlantis Hotel, responded to this review, May 24, 2011
Thank you for your review - All our rooms are equipped with 32 inch Sharp LCD TV's with access to all free to air channels available in Melbourne plus the ability to purchase Movies on Demand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,019 people have reviewed this hotel

Traveler rating
    222
    463
    213
    77
    44
See reviews for
90
434
159
182
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 18, 2011

The hotel was basic and clean. The rooms were functional. 1-2 members of staff were exceptional. The rest were rude, uninformed and generally unhelpful. We were there for our honeymoon and forget about making it special for us. It felt like they did everything to spoil it. We contacted them well in advance for an early check in. When we arrived they didn't do anything. We even offered to pay more. They have an indoor pool that is not heated - What is the point. Would not recommend it.

Room Tip: Pick another Hotel
See more room tips
  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed May 18, 2011

I stayed at the Atlantis before my wedding and I was really happy with my stay. Docklands was nearby so I had a beautiful last dinner as a single woman and had a gorgeous sleep in the luxurious bed. My bridesmaid and I got ready in gorgeous sunlight because the room was so full of light in the morning and it was big enough for both our luggage and my wedding dress.

  • Stayed April 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Top Contributor
71 reviews 71 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 10, 2011

A quick trip to MEL, third time here, room was not ready on arrival but I was early, they stored my luggage while I went shopping. I got back to the hotel just after 1pm and they had a room ready, room 701 in the tower with the notorious broken lift, no problems now, my room was right beside the lifts and noise was not a problem.
The only thing this room needed was a lamp on the desk as working at night on the computer was hard without direct light, there was also no DVD player in this room or microwave, neither were required but an oddity in consistency.
The bed was a dream to sleep on, front desk staff lovely, my booking from Hotel Club had not come through but this was taken care of and the inclusive breakfast was perfectly adequate for the room rate and the breakfast room kept in top order.
It's great value here.

  • Stayed May 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Top Contributor
53 reviews 53 reviews
52 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 8, 2011

The Atlantis hotel offered a very good standard of new clean and modern rooms in a very convenient location and can be recommended. Reception staff were pleasant. There were good views from the Spencer Street side. The location across the road from the airport bus terminal is ideal. Trams are outside and Southern Cross Station within a very short walk.
There were, though, occasional flaws that seemed oddly inconsistent. The room was spacious and clean but with the window was very dirty on the outside. The bathroom was beautifully modern but lacked towel rails. The indoor pool, sauna and gym were of a high standard but there was nowhere to change and put your clothes, not even a hook on the wall. I did not take the buffet breakfast as it was only continental. As other reviewers have commented, some simple hot dishes would have made all the difference. Overall, though, a very pleasant experience.

Room Tip: Ask for Spencer street side, also higher floors
See more room tips
  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bulli, Australia
Top Contributor
60 reviews 60 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 4, 2011

Stayed here on a recent trip to Melbourne.
I thought it was great value .
Stayed in a Dockyards view room. It was spacious and clean with a lovely city view.
The breakfast was a standard buffet breakfast but enough for me to eat.
The staff were friendly and helpful.
I would stay here again.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed April 29, 2011

Recently I stayed this hotel with a group of friends and thought I should let you know what a wonderful experience we enjoyed.

The rooms were perfect, very clean and modern.

The staff were very friendly, happy and easy to deal with.

I would rate the hotel as good as, if not better than any other more expensive 4/5 star properties I have stayed in.

  • Stayed March 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to BEST WESTERN Atlantis Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Atlantis Hotel

Address: 300 Spencer Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Swimming Pool Wheelchair access
Hotel Style:
#71 Luxury Hotel in Melbourne
#83 On the Beach Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Atlantis Hotel 4*
Official Description (provided by the hotel):
The 4 Star Atlantis Hotel welcomes business and leisure travelers into a comfortable atmosphere where you'll feel right at home. Located on Spencer Street and right opposite Southern Cross Station and Etihad Stadium and easy walking distance to all the marvelous Melbourne has to offer. Connect with comfort in one of our 232 guest rooms, 160 of which were only opened in August 2009 whilst the others have just undergone a complete refurbishment. These contemporary rooms all contain sleek furnishings, flat-panel 32 Inch LCD TVs, a comfortable bed, a generous working desk and some with City or Docklands views. Whether you're in Melbourne on official business or as a citizen of leisure, the Atlantis Hotel is your connection to the heart of the city.Bringing your car? The Atlantis Hotel has car parking available on-site for a nominal charge of $15 per night. Want to keep fit and active whilst at the hotel? Then why not head down to the heated pool for a few laps, jump into the gym for a workout on our LifeFitness® equipment or just relax in the sauna? However should you prefer to relax whilst at the hotel then why not speak to one of our friendly reception staff for some great tips on where to eat or drink in town. We can also arrange tours and offer advice on what to do and see whilst you are in Melbourne. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Agoda, Orbitz, Priceline, Cheap Tickets, Hotels.com, Tingo, Otel, getaroom.com, TripOnline SA, BookingOdigeoWL, HotelTravel.com and Venere so you can book your BEST WESTERN Atlantis Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Melbourne
Melbourne Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Atlantis Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.