I am a frequent user of hotels for business (but don't write nearly enough reviews!) so I know that sometimes the biggest difference between hotels is not the strength of the shower or the décor, but the instances of outstanding service. We stayed at the Melbourne Marriott using Marriott Rewards points, and at check-in gave the car to the concierge for parking. Lyda, who checked us in, noted that the parking would cost $40 but that if we took a 1-bedroom suite upgrade, that would cost $60 but included the parking. Daniel, who brought our bags up was courteous, chatty and interested. We told him we had to attend a business dinner when we would probably rather just stay in house. Later when we returned to the room from the dinner, Daniel had left a note saying he hoped we had enjoyed the dinner despite it being a business event, and left a bag of chocolates and a bottle of wine with his compliments for us to enjoy. Outstanding service, having remembered the conversation, realised our feelings and then responding without a prompt. We'll be back and we sincerely hope both Lyda and Daniel are there when we come back!
- Official Description (provided by the hotel):
- Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and service that is unparalleled amongst other Melbourne luxury hotels. Boutique in size, yet grand in style, the Marriott offers the perfect welcome. Featuring spacious rooms, starting from 36 square meters in size, our luxury Melbourne hotel's accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets, as well as the cultural and culinary extravaganza of Chinatown, Melbourne Museum and Royal Exhibition Building. For sports enthusiasts, our hotel is a short walk from MCG and Rod Laver Arena and only a seven-minute tram ride to Etihad Stadium. And for business travelers, we offer stylish, state-of-the-art event space for up to 250 guests, as well as on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury Melbourne hotels at Marriott. ... more less
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- Also Known As:
- Marriott Melbourne
- Melbourne Marriott