I am a frequent user of hotels for business (but don't write nearly enough reviews!) so I know that sometimes the biggest difference between hotels is not the strength of the shower or the décor, but the instances of outstanding service. We stayed at the Melbourne Marriott using Marriott Rewards points, and at check-in gave the car to the concierge for parking. Lyda, who checked us in, noted that the parking would cost $40 but that if we took a 1-bedroom suite upgrade, that would cost $60 but included the parking. Daniel, who brought our bags up was courteous, chatty and interested. We told him we had to attend a business dinner when we would probably rather just stay in house. Later when we returned to the room from the dinner, Daniel had left a note saying he hoped we had enjoyed the dinner despite it being a business event, and left a bag of chocolates and a bottle of wine with his compliments for us to enjoy. Outstanding service, having remembered the conversation, realised our feelings and then responding without a prompt. We'll be back and we sincerely hope both Lyda and Daniel are there when we come back!