We made a booking for this hotel through the AAA Tourism site, we paid and received confirmation then the accomodation was cancelled by the Marriott Hotel via email, not even a phone call or explanation. I contacted the marriott hotel only to be told that they blamed AAA and should have not put the rooms up at the discounted price for the Grand Prix weekend. We contacted AAA who told us that they had the ok from the Marriott and we needed to take it up direct with the hotel. TERRIBLE, we are left with no accomodation for the Grand Prix as the Marriott are trying to be greedy and charge top dollar, and didnt even try to accomodate us with our CONFIRMED booking, just played the blame game. Coming to Melbourne regaularly will NEVER stay at this hotel after this disgusting service.
- Official Description (provided by the hotel):
- Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and service that is unparalleled amongst other Melbourne luxury hotels. Boutique in size, yet grand in style, the Marriott offers the perfect welcome. Featuring spacious rooms, starting from 36 square meters in size, our luxury Melbourne hotel's accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets, as well as the cultural and culinary extravaganza of Chinatown, Melbourne Museum and Royal Exhibition Building. For sports enthusiasts, our hotel is a short walk from MCG and Rod Laver Arena and only a seven-minute tram ride to Etihad Stadium. And for business travelers, we offer stylish, state-of-the-art event space for up to 250 guests, as well as on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury Melbourne hotels at Marriott. ... more less
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- Also Known As:
- Marriott Melbourne
- Melbourne Marriott