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“Marriott in Melbourne, Australia” 4 of 5 stars
Review of Melbourne Marriott Hotel

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Melbourne Marriott Hotel
5.0 of 5 Hotel   |   Corner Exhibition And Lonsdale Streets, Melbourne, Victoria 3000, Australia   |  
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$1 Breakfast
Ranked #14 of 172 hotels in Melbourne
Seattle, Washington
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Marriott in Melbourne, Australia”
4 of 5 stars Reviewed January 12, 2013

The hotel was ideally located and the staff was very courteous. The only downside was that I had mentioned to the staff that it was my wife and my 30th wedding anniversary, I am a platimum member and have shown my loyalty to the Marriott chain for over 400 nights stay. It would have been nice if the hotel acknowlege it in some way for my wife. But I guess they get a lot of guests celebrating their anniversary. But it was merely a minor distraction/blemish on an otherwise excellent stay. I can recommend this hotel easily, but do not expect anything special from them. You are just another guest coming through the door. But they do provide very good service. I found the concierge the most helpful.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
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English first
Arlington, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2013

Very friendly and accommodating staff. After discovering our first room was very close to the lifts/elevators I asked if we could be moved. They did not hesitate my request and we were moved. I was given maps, directions, suggestions on places to visit. The room was spacious including the bathroom Very clean and very nice. Much extra help was offered in setting up our free wifi service, also. I would recommend this hotel offer airport shuttle service as that seemed to be my only dislike of this hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
85 reviews 85 reviews
78 hotel reviews
Reviews in 56 cities Reviews in 56 cities
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed January 9, 2013

The staff are very pleasant at this hotel and are helpful. From check-in to check-out everybody was friendly.

The location of the hotel is convenient and an easy walk to most attractions in the city.

The room was of a good size. Beds were comfortable and had soft pillows which allowed for a good sleep. The bathroom is a good size with a shower only which I don't mind as prefer it over having a shower over bath. If you are a Marriott Rewards member you get free wifi in the room but didn't try it as didn't have the need for it.

Still as good as my previous stays so would recommend this hotel.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne
Top Contributor
52 reviews 52 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 9, 2013

Not at all flashy, nothing over the top; but very good in all aspects. Staff are efficient, friendly, and very helpful; we found that nothing was too much trouble for them. The room we had was called a Premier Guest Room on the 6th floor. Our window looked out on the tree tops from the pool floor, and onto Lonsdale Street. Beautifully furnished with quality fittings, wonderfully comfortable bed.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 7, 2013

The hotel was average and the staff was pretty much incompetent. Any time we called down the concierge for help whether it be for restaurant recommendations or a query about laundry they said they would call us back and then never did. It actually became a joke. The pool was also run down and flooded with kids. We did eat dinner there one night and the food at the restaurant was actually pretty good.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review, January 9, 2013
Thank you for your feedback. I am extremely disappointed to read about the level of service that you received during your recent stay with us. I would very much appreciate it if you could please call me at 03 9660 1175 so as to further investigate your poor experience at our hotel. In the meantime, please accept our sincere apologies for the inconvenience caused during your stay.

Best Regards,
George Varughese
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 6, 2013

Melbourne Marriott is what you expect from the rest of the Marriott hotels - Good service, good rooms, good location.
From check-in to check-out, there were no problems. Wifi is complimentary in the guest room...although you have to check the basic ($9.95/24hour) service, the hotel takes it out when you check out. Reception staff is very friendly and efficient. The porter was very courteous and showed where everything is.
Room is clean and spacious with a comfortable bed, lots of pillows, a small sofa, coffee maker and a bread toaster (what a surprise item), an in room safe, and large bathroom and toilet.
Location is great. A couple of blocks up to take the complimentary Circle City Tram (Streetcar # 35) that goes around the city. Takes about 90 minutes to take the whole route.
A couple of blocks down are numerous restaurants. Walking distance to Chinatown and Greek Town.
I would highly recommend this hotel.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 5, 2013

Just checked out of a very well planned hotel. Everything worked from check in to check out. Room was very spacious with small couch and separate work desk. Huge window let in lots of light. Bedside control's for room lights, bedside table light, overhead reading lights (a big plus) and night light. Very large flat screen TV with easy to use remote. Extra large bathroom. Doubledoor closet with safe, iron etc. You can tell that whoever designed the room spent a lot of time in hotel rooms and used the best ideas.

Location was good. Walking distance to Chinatown, Greektown, and lots of places to eat and shop.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Melbourne Marriott Hotel

Also Known As:
Marriott Melbourne
Melbourne Marriott
Address: Corner Exhibition And Lonsdale Streets, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Melbourne
#14 Luxury Hotel in Melbourne
#19 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Melbourne Marriott Hotel 5*
Official Description (provided by the hotel):
Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and service that is unparalleled amongst other Melbourne luxury hotels. Boutique in size, yet grand in style, the Marriott offers the perfect welcome. Featuring spacious rooms, starting from 36 square meters in size, our luxury Melbourne hotel's accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets, as well as the cultural and culinary extravaganza of Chinatown, Melbourne Museum and Royal Exhibition Building. For sports enthusiasts, our hotel is a short walk from MCG and Rod Laver Arena and only a seven-minute tram ride to Etihad Stadium. And for business travelers, we offer stylish, state-of-the-art event space for up to 250 guests, as well as on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury Melbourne hotels at Marriott. ... more   less 
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