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Melbourne Marriott Hotel: Traveler Reviews

5.0 of 5
Corner Exhibition And Lonsdale Streets, Melbourne, Victoria 3000, Australia
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Melbourne Marriott Hotel
Ranked #18 of 195 hotels in Melbourne
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407 reviews from our community

    Trip type
Traveler rating
    175
    162
    45
    19
    6
Date Rating
Seattle, Washington
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Marriott in Melbourne, Australia”
4 of 5 stars Reviewed January 12, 2013

The hotel was ideally located and the staff was very courteous. The only downside was that I had mentioned to the staff that it was my wife and my 30th wedding anniversary, I am a platimum member and have shown my loyalty to the Marriott chain for over 400 nights stay. It would have been nice if the hotel acknowlege it in some way for my wife. But I guess they get a lot of guests celebrating their anniversary. But it was merely a minor distraction/blemish on an otherwise excellent stay. I can recommend this hotel easily, but do not expect anything special from them. You are just another guest coming through the door. But they do provide very good service. I found the concierge the most helpful.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Michael B about Melbourne Marriott Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Very friendly hotel”
5 of 5 stars Reviewed January 12, 2013

Very friendly and accommodating staff. After discovering our first room was very close to the lifts/elevators I asked if we could be moved. They did not hesitate my request and we were moved. I was given maps, directions, suggestions on places to visit. The room was spacious including the bathroom Very clean and very nice. Much extra help was offered in setting up our free wifi service, also. I would recommend this hotel offer airport shuttle service as that seemed to be my only dislike of this hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sooner Fan W about Melbourne Marriott Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
78 reviews 78 reviews
72 hotel reviews
Reviews in 55 cities Reviews in 55 cities
123 helpful votes 123 helpful votes
“Convenient And Nice Hotel”
5 of 5 stars Reviewed January 9, 2013

The staff are very pleasant at this hotel and are helpful. From check-in to check-out everybody was friendly.

The location of the hotel is convenient and an easy walk to most attractions in the city.

The room was of a good size. Beds were comfortable and had soft pillows which allowed for a good sleep. The bathroom is a good size with a shower only which I don't mind as prefer it over having a shower over bath. If you are a Marriott Rewards member you get free wifi in the room but didn't try it as didn't have the need for it.

Still as good as my previous stays so would recommend this hotel.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
“Very comfortable hotel.”
4 of 5 stars Reviewed January 9, 2013

Not at all flashy, nothing over the top; but very good in all aspects. Staff are efficient, friendly, and very helpful; we found that nothing was too much trouble for them. The room we had was called a Premier Guest Room on the 6th floor. Our window looked out on the tree tops from the pool floor, and onto Lonsdale Street. Beautifully furnished with quality fittings, wonderfully comfortable bed.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 9 more reviews by Mariner2 for Melbourne
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Average.”
2 of 5 stars Reviewed January 7, 2013

The hotel was average and the staff was pretty much incompetent. Any time we called down the concierge for help whether it be for restaurant recommendations or a query about laundry they said they would call us back and then never did. It actually became a joke. The pool was also run down and flooded with kids. We did eat dinner there one night and the food at the restaurant was actually pretty good.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Stephanyj328 about Melbourne Marriott Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review
January 9, 2013
Thank you for your feedback. I am extremely disappointed to read about the level of service that you received during your recent stay with us. I would very much appreciate it if you could please call me at 03 9660 1175 so as to further investigate your poor experience at our hotel. In the meantime, please accept our sincere apologies for the inconvenience caused during your stay.

Best Regards,
George Varughese
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melbourne Marriott Hotel

Also Known As:
Marriott Melbourne
Melbourne Marriott
Address: Corner Exhibition And Lonsdale Streets, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotels in Melbourne
#16 Family Hotels in Melbourne
#17 Business Hotels in Melbourne
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in the heart of the city, the new look of the luxury Melbourne Marriott Hotel features exceptional facilities and service that is unparalleled amongst other Melbourne luxury hotels. Boutique in size, yet grand in style, the Marriott offers the perfect welcome. Featuring spacious rooms, starting from 36 square meters in size, our luxury Melbourne hotel's accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets, as well as the cultural and culinary extravaganza of Chinatown, Melbourne Museum and Royal Exhibition Building. For sports enthusiasts, our hotel is a short walk from MCG and Rod Laver Arena and only a seven-minute tram ride to Etihad Stadium. And for business travelers, we offer stylish, state-of-the-art event space for up to 250 guests, as well as on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury Melbourne hotels at Marriott. ... more   less 
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