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“Ideal hotel for the footy” 4 of 5 stars
Review of Hilton On The Park Melbourne

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Hilton On The Park Melbourne
5.0 of 5 Hotel   |   192 Wellington Parade, Melbourne, Victoria 3002, Australia   |  
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Ranked #81 of 171 Hotels in Melbourne
Perth
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Ideal hotel for the footy”
4 of 5 stars Reviewed July 21, 2011

Across the road from the MCG, this hotel is the ideal location for the footy. And with secure parking beneath the hotel, its a short drive from the Comedy Theatre or the restaurants in Lygon Street. My wife, our 13 yo and I had a very reasonably priced King suite with an oversize king bed, large renovated bathroom and separate lounge area. The price included full breakfast for all three of us.

Room Tip: Check out the king suites which give you a lot more room and are located at the end of the corridors...
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  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreasBoettger, General Manager at Hilton On The Park Melbourne, responded to this review, July 27, 2011
Thank you for taking the time to post your review of your visit to our hotel on the Trip Advisor website – we acknowledge the site is a very useful tool for future travellers.



Of course I’m pleased to learn that you particularly enjoyed the size and comfort of our Relaxation Suites and our location for the footy at the MCG.



Thanks again for staying with us and we do hope to welcome you back again soon.



With kind regards,



Andreas Boettger

General Manager

Hilton on the Park, Melbourne
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976 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Lot-et-Garonne, France
Top Contributor
331 reviews 331 reviews
195 hotel reviews
Reviews in 133 cities Reviews in 133 cities
363 helpful votes 363 helpful votes
4 of 5 stars Reviewed July 14, 2011 via mobile

The Hilton on the Park is a modern tower block hotel nestled between the park and the cricket stadium in East Melbourne. The staff are this hotel's secret asset! Without exception, they have been perfectly presented, helpful and courteous. In every situation (from extended
check out to needing a Blackberry charger to fixing laundry) they have gone the 'extra mile'. I had a room on the 18th floor - the executive floor. The rooms aren't the largest
I've been in and indeed the
bathrooms are extremely cramped but everything works and is well appointed. The bed was fabulous. And the dressing gowns some of the best I've used. There is a good selection of tea and coffee, the usual great Hilton toiletries and a decent armchair.

The executive lounge is good but not great. The evening snacks do lack detail and are a bit dull. The wine choice is fine. However, the breakfast choice is great. The cheap
paper napkins are absolutely revolting though - linen please! It's so much nicer and more Eco
friendly.

Only two other annoyances: the beverage tray in the rooms have the most useless and tacky cups and saucers on them - they're tiny and only hold about two mouthfuls of tea. Mugs would be so much better.

Finally, my point about styling. The common areas (lobby, bar and lifts) badly need updating. They look tired and lack the fresh, modern feel of so many other hotels. Cheap brass handles and faux antique furniture look so out of place and tacky in a 1980'a tower block! Please get the style police in!

All in all, a good place to stay. I would recommend it.

  • Stayed July 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreasBoettger, General Manager at Hilton On The Park Melbourne, responded to this review, July 27, 2011
Thank you for taking the time to post your review of your visit to our hotel on the Trip Advisor website.



I am delighted to learn that you were satisfied with many aspects of your visit and that the team contributed to the enjoyment and comfort of your stay. I have shared your comments with all concerned and I know they will appreciate the recognition – thank you for letting me know.



Thank you for taking the time to let me know your thoughts for improvement. Please know we are working very hard to address the points you have raised and we hope you see an improvement of the building aesthetics on a future stay.



Thanks again for staying with us and we do hope to welcome you back again soon.



With kind regards,



Andreas Boettger

General Manager

Hilton on the Park, Melbourne
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Warrnambool, Australia
Top Contributor
124 reviews 124 reviews
41 hotel reviews
Reviews in 48 cities Reviews in 48 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed July 12, 2011

Location of the Hotel is excellent just on the fringe of the CBD - 15 minutes walk or 5 minutes in the tram. Rooms were smallish for upscale hotels in Australia but well appointed and very well maintained.
Service in the Executive Lounge was very good - shame that there were no hot options for breakfast in the Executive Lounge. Would certainly stay at this hotel again.

Room Tip: Request a view of MCG
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  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredithwilliams, Personal Assistant to the General Manager at Hilton On The Park Melbourne, responded to this review, July 12, 2011
Thank you for taking the time to post your review of your visit to our hotel on the Trip Advisor website – we acknowledge the site is a very useful tool for future travellers.

Naturally we are delighted to learn that you enjoyed your stay and that you found the service of the team in the Executive Lounge particularly good.

Thanks for your suggestion to offer a hot breakfast service in the lounge – we do offer all Executive Floor guests the option of hot buffet breakfast in the Gallery Restaurant and perhaps this might suit you on a future visit.

Thanks again for staying with us and we hope you come back again soon.

With kind regards,
Meredith Williams
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Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 11, 2011

Booked a one night stay as a 'Mystery 5 Star Hotel' overnight stay. Being unsure of the car parking arrangements so stopped at the main entrance - advised by staff on hand to drive vehicle myself down to the adjacent underground car park - beneath the Hotel for $25 or the staff would drive it down for $45 .. a lot of money to drive down a concrete ramp! Reception staff were good and we were quickly assigned our room ... unfortunately after 5 minutes of being in room was enough - headboard of bed up against dividing wall of three of the hotel lifts - quite noisy and sleep would have been terrible. Very quickly contacted reception and we were provided with another room without any fuss at all. Rooms were fine ..... but seem a little dated .... from the 'no name bargain basement' television to the out dated bathroom plumbing facilities - dual flush toilets have been standard fit in Victoria for at least 20 years! Outdoor pool that doesn't look any different than it did 30 years ago. View of hotel roof space looking from room windows showed siginficant grass and weeds growing in amongst gravel. Overall the stay was pleasant, staff were good .... the place just seems a little tired and in need of refurbishment. Access to public transport excellent and just a healthy walk into the city centre! Thought that describing it as 5 star as being a little over ambitious

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredithwilliams, Personal Assistant to the General Manager at Hilton On The Park Melbourne, responded to this review, July 12, 2011
Thank you for taking the time to leave a comment about our hotel. We are so sorry for the inconveniences you experienced while staying with us but please know we are working very hard to address the points you have raised. We hope you see an improvement with the building aethetics on a future stay.

We are pleased to note the team were helpful with your requests and you enjoyed a pleasant stay.

We do hope you’ll give us another try on your next visit to Melbourne.

With kind regards,

Meredith Williams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broadford, Australia
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 10, 2011

We were given a night here by friends as a thank you. We have stayed here before.
We were upgraded to a Relaxation suite, which was a corner room overlooking parks on both sides. The room was clean, well appointed and comfortable. Lighting is pretty much like most hotels. Subdued.
We liked the bathroom with separate shower/toilet rooms with doors and the double sink. Breakfast was included in the package and was served downstairs in the cafe. A very good spread of hot and cold options and attentive waiting staff. Egg chefs are on duty to cook what you require and pots of hot tea/coffee are served to each table. Checkin/out was uneventful. We did not use the internet, gym or restaurant as we had other boxes to tick.

Room Tip: There is some traffic on football nights and trams run at the front of the hotel until about 1am.
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  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredithwilliams, Personal Assistant to the General Manager at Hilton On The Park Melbourne, responded to this review, July 11, 2011
Thank you for taking the time to post your review of your visit to our hotel on the Trip Advisor website – we acknowledge the site is a very useful tool for future travellers.

Of course we are delighted to learn that you were satisfied with many aspects of your visit and that you particularly enjoyed staying in one of our Relaxation Suites and the variety offered on the breakfast buffet - thank you for letting us know.

Thanks again for staying with us. We hope you come back for another visit soon.

With kind regards,
Meredith Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 3, 2011

Fitness centre pretty good with decent size sauna and steam room.

Great variety of food at buffet breakfast although the hot food was only tepid.

Room is of average size and functional, 19 inch TV was a bit of a let down, dont expect 50 inch plasma TV but a 36 inch TV would have been reasonable considering they charge you $15 to view a movie.

Some low frequency noise intrusion fromoutside trams but this is very difficult to isolate, however noise intrusion from people in next room or in hallway at normal conversation levels is unacceptable for a 5 star hotel.

Overall not bad but not worth the RRP tag.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katandra West
Top Contributor
83 reviews 83 reviews
27 hotel reviews
Reviews in 18 cities Reviews in 18 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 23, 2011

Stayed here on my own on june 22nd while my husband was in the Mercy Private having an overnight operation. I haven't stayed here for several years and I was very impressed with the hotel. The valet parking attendant was friendly when we pulled up and our checkin was efficient and welcoming. The Hotel Lobby had a very clean and attractive appeal. I was able to checkin early at 11am enabling me to be organised to take my husband the few streets to the hospital. I had a KingHilton guest room and it had a lovely view out to the Fitzroy Gardens. The room was lovely and clean and well equipped. Good heating and a very comfotable bed and pillows. Nice crips linen and plenty of towels etc. It was drizzling rain and I had forgotten my umberlla, I approached the concierge and was promptly loaned an umbrella, nothing seems to be too much effort. I used room service for my dinner and when I placerd ny order I was met with the most polite and courteous man. dinner arrived within the allotted time nicely presented, hot and a generous serve. I was really impressed. Well done Hilton on that. My checout experience was very good and the staff act in a very respectful and sincere manner. Overall a great stay. Will definitely return again

Room Tip: Check the Hilton website direct
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  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton On The Park Melbourne

Address: 192 Wellington Parade, Melbourne, Victoria 3002, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Melbourne
#47 Romantic Hotel in Melbourne
#55 Family Hotel in Melbourne
#70 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton On The Park Melbourne 5*
Number of rooms: 419
Official Description (provided by the hotel):
Located in the attractive inner-city suburb of East Melbourne, Hilton on the Park is an elegantly furbished hotel directly opposite the Melbourne Cricket Ground (MCG).Each furbished hotel room has warm, natural tones and feature large windows, a flat-screen TV and a wide range of amenities to ensure a relaxing and easy stay. Offering free Wi-Fi to all guests, the iconic Park Lounge bar is the perfect place to have a casual drink before heading to the MCG. For breakfast and dinner, the Gallery Restaurant also provides market fresh cuisines while overlooking the beautiful Fitzroy Gardens. ... more   less 
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Also Known As:
Hilton On The Park Melbourne Hotel Melbourne
Hilton International East Melbourne
Hilton East Melbourne
East Melbourne Hilton

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