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PARKROYAL Melbourne Airport: Traveler Reviews

4.5 of 5
Arrival Drive, Melbourne Airport, Melbourne, Victoria 3045, Australia
Hotel amenities
PARKROYAL Melbourne Airport
Ranked #38 of 195 hotels in Melbourne
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409 reviews from our community

Traveler rating
    135
    179
    73
    15
    7
See reviews for
Families
95
 
Couples
121
 
Solo
32
 
Business
110
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Convenient and comfortable”
4 of 5 stars Reviewed December 5, 2012

I stayed in July 2012 because I had a very early flight out. The alternative option was leaving the house at 4am so I thought I'd give this a go. I say, this was a good splurge.

Splurge would be the first word because the price is a bit dear compared to what I assume most airport hotels charge. Even so, in the end I thought the splurge was well worth it. I checked it late at night and it took five minutes to get everything settled. The room was on the good side of standard semi-lux hotel rooms, and the runway view was quite enjoyable. The check out was a breeze. It was really worth the money when half my office showed up for the flight looking half-dead while I managed to get my proper sleep.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask mitzie-b about PARKROYAL Melbourne Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review
December 6, 2012
Dear mitzie-b,
Thank you for sharing your experience with your fellow travellers.
I was pleased to read you enjoyed your stay with our nice runway room and the efficient service our team provided.
We trust you had a successful business trip and look forward to welcoming you back again in the near future.
Kind Regards,
Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Linn, Oregon
Top Contributor
100 reviews 100 reviews
96 hotel reviews
Reviews in 77 cities Reviews in 77 cities
175 helpful votes 175 helpful votes
“Spendy - But Very Convenient”
4 of 5 stars Reviewed December 4, 2012

I stayed here in early 2011 when the property was a Hilton. This property remains a convenient, upscale lodging option for those connecting to international flights the next morning, albeit an expensive option.

The hotel was literally across the road from baggage claim and I was checked in and up to my room less than 30 minutes after I landed. I had a very nice "deluxe king-bedded runway view" room. The hotel has been well-maintained and my room had everything I needed at hand. For my purposes, the business center and its desktop PC was a real plus.

I paid A$330 for my room, which seemed a bit high (by way of comparison, I paid less than US$200 for a night in a comparable, executive-level room at the LAX Hilton). However, I understand that everything related to the Melbourne airport is expensive in the extreme, and there is a value to the convenience of having the hotel right on the airport.

On balance, if you're looking for ultimate convenience/location if headed out the next day on one of the long-haul flights (like the Qantas non-stop to LAX) this property is the hotel of choice so long as you're willing to pay the cost.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Flying_Lawyer about PARKROYAL Melbourne Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review
December 6, 2012
Dear Flying_Lawyer,
Thank you for taking the time to share your experience and travel tips with your fellow travellers following your recent stay.
I was pleased to read you enjoyed your stay with us especially our nice runway view room and convenient location. We do offer 10% discount for advance purchase bookings and our deluxe room offers great value which includes complimentary WIFI, buffet breakfast and bottled water on arrival.
Once again, thank you for sharing your experience and we look forward to welcoming you back to the hotel in the near future.
Kind Regards,
Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
“Convenient access to the airport terminals”
4 of 5 stars Reviewed December 3, 2012

Stayed here (family of 4) prior to a long international flight. Opted for a standard room with 2 double beds as that was the cheapest option, room was very small, barely fit the 2 beds and us and luggage! Other than that it was fine for a nights sleep, there was some minimal airport noise but it wasn't too bad. The best thing is the easy covered walkway to / from terminals.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 5 more reviews by travelholicaussie for Melbourne
Ask travelholicaussie about PARKROYAL Melbourne Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review
December 6, 2012
Dear travelholicaussie,
Thank you for spending time to write a review following your recent stay.
I was pleased to hear you enjoyed our convenient location and had a good night’s sleep. For future visits, I would recommend our family rooms which have one king size bed and two single beds with a little more space for the family.
We trust you and your family had a nice trip and look forward to welcoming you back to the hotel in the near future.
Kind Regards,
Michael Johnson
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Melbourne, Australia
Top Contributor
50 reviews 50 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
50 helpful votes 50 helpful votes
“It's fine......but not the Hilton!”
4 of 5 stars Reviewed December 2, 2012

Stayed here many times in transit when it was the Hilton and was always very impressed. It's still an easy place to stay if you're arriving very late or getting away really early in the morning, but the Parkroyal doesn't quite deliver the Hilton experience.....which I'm sure they are not trying to do, to be fair!

Rooms are obviously the same - they're comfortable, reasonably sized, with good beds and a flat screen TV. The bathrooms are on the small side but well laid out and functional. I haven't eaten here since it became the Parkroyal so can't comment on the food.

On both occasions I have stayed here of late I have been welcomed warmly, processed through check-in quickly and sent off to my room in minutes. That's what you want from most hotels, but especially those at airports. I usually ask for a room that is higher up and well away from the lifts and that has been accommodated both times.

OK, I admit it. I don't get the pampering attention and the little extra luxuries that come with Hilton Honors membership now that it has changed hands. However, I get what I need which is a clean, safe, well furnished room, pretty nice facilities, consistently good service and only a short walk to the terminal. Not bad really! Oh, and they will endorse your parking ticket - 3 days of parking cost me only $45 compared to the $150 odd it would have cost to have just driven, parked and gone to my plane. The saving almost paid for the room!

Room Tip: get a room well away from lifts as people arrive and leave at all hours and they will talk and make...
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Davred for Melbourne
Ask Davred about PARKROYAL Melbourne Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review
December 9, 2012
Dear Davred,
Thank you for taking time to share your experience following your recent stay.
As a return guest, we appreciate you choose to stay with us when you travel. I was pleased to hear you enjoyed our hotel facilities, comfortable room, convenient location, discounted car parking fees and the service our team provide. You will be pleased to note we do have our own loyalty program which we are happy to sign you up on your next stays.
Once again, thank you for sharing your experience and travel tips with your fellow travellers. We look forward to welcoming you back to the hotel in the near future.
Kind Regards,
Michael Johnson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Convenient luxury for the travel weary”
5 of 5 stars Reviewed November 30, 2012

We arrived at Melbourne Airport in the evening and left early the next morning for a 5.30am check in, so didn't get to sample many of the hotel's services. However, we really appreciated the comfortable bed, luxurious bathrooom, peace and quiet, and abundance of power points to recharge our various devices. We had a fabulous view of the runway and beyond, but did not notice the airport noise at all - must be very good double glazing. The staff were welcoming and pleasant. The checkout was extremely fast. The hotel is within easy walking distance of the airport, just across the pedestrian airbridge, so very easy to find. It was lovely not having to bother with taxis. We left feeling refreshed and ready for another day of travel. Would definitely choose this option again when transiting through Melbourne.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
See 2 more reviews by 22KiwiTraveller22 for Melbourne
Ask 22KiwiTraveller22 about PARKROYAL Melbourne Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review
December 6, 2012
Dear 22KiwiTraveller22,
Thank you for sharing you experience following your recent stay.
I was glad you enjoyed your stay with our convenient location, comfortable beds, nice and noiseless runway view room and the service our team provided.
We trust you had a good trip and look forward to welcoming you back to the hotel in the near future.
Kind Regards,
Michael Johnson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL Melbourne Airport

Also Known As:
Parkroyal Melbourne Airport Hotel Melbourne
Parkroyal Melbourne Airport Hotel
Address: Arrival Drive, Melbourne Airport, Melbourne, Victoria 3045, Australia
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotels in Melbourne
#34 Luxury Hotels in Melbourne
#40 Business Hotels in Melbourne
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Welcome to the PARKROYAL Melbourne Airport hotel Feel connected at a hotel linked directly to the Melbourne Tullamarine Airport PARKROYAL Melbourne Airport offers an unrivaled connection to Melbourne Tullamarine Airport. Rest before a flight or refresh yourself before heading home at our hotel, conveniently located adjacent to the airport with 276 spacious guest rooms. Enjoy city skyline and Runway views then walk directly to the terminal via skybridge from the PARKROYAL Melbourne Airport hotel. Our friendly PARKROYAL People are on hand to help you discover the area’s best kept secrets. You’re just minutes away from Melbourne’s top sights and attractions. Explore the local neighbourhood or take a 10 minute drive to discover the popular Sunbury Wine Region. Or venture a little further to experience the hustle and bustle of Melbourne city centre, a haven of secret cafes, fashion finds and lush parklands just 20 minutes away. ... more   less 
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PARKROYAL Melbourne Airport
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