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“Great location,walking distance to trams,shops and Casino” 4 of 5 stars
Review of Quality Hotel Batman's Hill on Collins

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Quality Hotel Batman's Hill on Collins
4.0 of 5 Hotel   |   623 Collins Street, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #104 of 171 Hotels in Melbourne
Cairns, Australia
2 reviews
2 helpful votes 2 helpful votes
“Great location,walking distance to trams,shops and Casino”
4 of 5 stars Reviewed July 22, 2014

I stayed for three nights and upon arrival was delighted to be given a room upgrade. The room was spotlessly clean and a good size. On the first night I had a problem with the heating in my room and reported it to the reception staff. They were very helpful and it was dealt with immediately and the problem was quickly resolved with no fuss . I was impressed with the great location of the hotel. It is close to the Casino, Southern Cross railway station and DFO shopping outlet. A short walk to the free city circle tram and great restaurants and bars. The staff are helpful and friendly and make the guests feel welcome. Will definitely book again on my next trip to Melbourne.

Room Tip: Rooms at rear of hotel are quieter with no tram noise .
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  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BatmansHillSales, Rooms Division Manager at Quality Hotel Batman's Hill on Collins, responded to this review, August 21, 2014
Hi Christine,
Thank you for taking the time to write a review.
Our location is one of the many reasons we have many repeat guests.
I hope you saw the Spencer Street Outlet next to the Southern Cross Station as well as the DFO in South Wharf, both are fantastic for bargain shopping. Melbourne has the new Emporium linking Bourke Street and Lonsdale Street too with fantastic shops only found in Melbourne.
We hope to see you again soon,
Caron/Rooms Division Manager
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433 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

I went for two nights with my mother and we thought this hotel was great. It is about a two minute walk from the bus and train station which made it very easy to access, staff were very friendly and helpful, the room was clean and decorated nicely. They didn't have any twin rooms when we stayed, so we were given a room with four beds (double and three singles). Still plenty of room for us, but would get a bit cramped if you had five people. Great value for money! Thanks.

Stayed July 2014, traveled with family
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BatmansHillSales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review, 3 weeks ago
Dear Sarah,

many thank for taking the time to leave us your nice feedback. We are happy you had the chance to experience our customer service and to enjoy a big room. We look forward to welcome you again for your next stay in Melbourne!

Kind Regards,
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 17, 2014

Short one night stay in Melbourne to see the football and everything was easy. Staff were helpful, rooms were clean and quiet considering the location. I stayed in a standard room and it had everything I needed and was spotless. Caught the Skybus from the airport, which arrived across the road, then Etihad Stadium was equally as close. Very pleased with the choice

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BatmansHillSales, Front Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review, August 21, 2014
Hi Simon,
Thank you for taking the time to write a review. It is always pleasing to read that our first time guests are keen to return when next in Melbourne ! The Skybus is certainly handy to the Hotel and we hope to welcome you back soon.
Caron/Rooms Division Manager
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south coast
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 12, 2014

My sisters and I stayed at Batman's on Collins for 2 nights. Room was spacious and clean, everything there that you needed. Close to Southern Cross Station and walking distance to CBD. Staff were extremely helpful, thankyou.

Room Tip: 3rd floor very quiet
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  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BatmansHillSales, Director of Sales at Quality Hotel Batman's Hill on Collins, responded to this review, July 18, 2014
Dear reviewer, thank you for your feedback following your recent stay at Quality Hotel Batman's Hill on Collins.

We are happy to hear you had a great stay with your sisters. Your comments have been passed to our staff, we thank you on their behalf.
We hope to see you all again soon.
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hobart
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 10, 2014

We had four days at Batman on Collins,booked a double and family room and we were upgraded to studio apartments on arrival. Rooms were clean and on the same floor.We also recieved a $50 voucher to use in hotel bars and restaurants/breakfast. The team at Batman on Collins were friendly ,professional and very helpful regarding our proximity to all things Melbourne and we will definately be staying there again,maybe a romantic weekend with a spa club room next time.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BatmansHillSales, Director of Sales at Quality Hotel Batman's Hill on Collins, responded to this review, July 18, 2014
Dear reviewer, thank you for your feedback following your recent stay at Quality Hotel Batman's Hill on Collins.

We are pleased to read that you had a pleasant stay with us, and that we were able to upgrade your room type on arrival.
Our spa rooms are very popular and we look forward to welcoming you back.
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Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 8, 2014

I stayed in this hotel for two nights whilst in Melbourne on holiday. The location is absolutely brilliant, you'll find everything you need within close perimeters - Skybus (for airport travel), train stations, starbucks, supermarkets, casinos and so on..

The hotel is decently decorated and offers 30 minutes of free wifi, thereafter you have to pay.I arrived early and was able to check in early as my room was already ready. I stayed in a standard room which was decent although quite small. The toilet/shower was also quite cramped however it wasn't too much of a problem.

Overall, it was a pleasant stay and I would definitely stay again - mainly because of how good the location is!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BatmansHillSales, Director of Sales at Quality Hotel Batman's Hill on Collins, responded to this review, July 18, 2014
Dear reviewer, thank you for your feedback following your recent stay at Quality Hotel Batman's Hill on Collins.

We are pleased to read that you had a pleasant stay with us, and that we were able to accommodate you immediately on arrival before the official check in time.
Our location is great, and we have many, many return guests because of this reason, we hope to see you again soon too.
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Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 30, 2014

This was the perfect location to explore Melbourne. Near all major transport links including the circular tramway and the train station.
We stayed in one of the self-catering apartments which served its purpose wonderfully. The apartment was comfortable,clean and quiet despite overlooking two busy streets. It was good to be able to combine eating out with cooking practical stuff at the apartment. Quick tip here, if your air conditioning is not on, the flavours of the cooking from next door may ooze into your apartment.
If you are hiring a car, there is designated parking subject to extra charge. It is wonderful to have this facility in the middle of a busy city but be prepared for your spatial skills to be tested to its limit while parking your car.
There are restaurants, a couple of medium sized supermarkets, shops and other shopping areas within walking distance.
This hotel just worked a treat for us. I would comfortably recommend to all for using it as a base to explore Melbourne.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BatmansHillSales, Director of Sales at Quality Hotel Batman's Hill on Collins, responded to this review, July 18, 2014
Dear reviewer, thank you for your feedback following your recent stay at Quality Hotel Batman's Hill on Collins.
We look forward to seeing you at our Hotel again and we do appreciate your very positive comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Batman's Hill on Collins

Address: 623 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#87 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Hotel Batman's Hill on Collins 4*
Number of rooms: 190
Official Description (provided by the hotel):
Welcome to the Quality Hotel Batman’s Hill on Collins, your home away from home in Melbourne CBD. First class style without the first class price tag!Our Hotel is located right in the heart of Melbourne, where we offer our guests affordable quality accommodation in any of our 190 rooms, ranging from 3.5 Star Standard Roomsto 4 Star Club Rooms and Apartments with kitchens. ... more   less 
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Also Known As:
Quality Inn Melbourne
Quality Hotel Melbourne

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