We recently stayed in this hotel as a gift from our daughter who lives in Melbourne. It is very conveniently located opposite the Southern Cross Station and just a short walk from Skybus. With the excellent tram system in Melbourne it's easy to get around from this location, but it is a walk to the shops and restaurants in the heart of Melbourne. We were upgraded to a Club Room which was of average size, with a very narrow balcony from which we could see down into Collins Street. The overall furnishings of the room were modern and the facilities were clean. We had the cooked buffet breakfast 2 mornings in a row. It consisted of cereal, juice, small selection of fresh fruit, sweet rolls and a hot buffet of bacon, eggs, hash browns, mushrooms, baked beans and DIY toast, all in quite plentiful supply. The first morning coffee and tea was from heated thermos flasks which was a little disappointing but the following morning the coffee machine was in use and produced an excellent cup of coffee. The staff were very friendly and helpful and in all these respects the hotel could not be faulted.
However, my concern with this hotel is that there was no duna/quilt on the bed, just a sheet and a very thin blanket which we found in a plastic bag on the shelf. There's no central heating. Each room has it's own small air con unit, which is nice for regulating your own room temperature, but we were out most of the day and into the evening so we returned to a room that was icy cold. We had the air con on all night which was a little noisy but didn't seem to have much impact on the room temperature, hence we shivered through the coldest night I can remember. Our second night was far more comfortable, but we were in our room by about 7:30 and had the chance to warm it up with the air con before we went to bed. I would suggest that any hotel in Melbourne in winter should at least have a warm duna on the bed so that guests don't have to rely on cranking up the air con unit in the hope of having a warm night's sleep. I have stayed in many, many places in Melbourne and I would stay here again, but it wouldn't be my first choice.
- Also Known As:
- Quality Inn Melbourne
- Quality Hotel Melbourne
- Official Description (provided by the hotel):
- Welcome to the Quality Hotel Batman’s Hill on Collins, your home away from home in Melbourne CBD. First class style without the first class price tag!Our Hotel is located right in the heart of Melbourne, where we offer our guests affordable quality accommodation in any of our 190 rooms, ranging from 3.5 Star Standard Roomsto 4 Star Club Rooms and Apartments with kitchens. ... more less
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