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“Perfect for Comic-Con goers!” 4 of 5 stars
Review of BEST WESTERN PLUS The Travel Inn Hotel

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BEST WESTERN PLUS The Travel Inn Hotel
4.0 of 5 Hotel   |   Cnr Grattan & Drummond St | Carlton, Melbourne, Victoria 3053, Australia (Carlton)   |  
Hotel amenities
Ranked #110 of 171 Hotels in Melbourne
Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Perfect for Comic-Con goers!”
4 of 5 stars Reviewed July 8, 2014

I had a wonderful time while staying at the Best Western in Carlton, it's close proximity to the CBD, access to public transport and local shops/restaurants. It was perfect for us as we were there for Oz Comic-Con. I found the room very comfortable and clean. The one downside was that on the Sunday evening , we experienced some disturbances from across the hall with other patrons being incredible loud, however, this was not the fault of staff. One of the best things was being able to get the Starbus shuttle to the airport which was only $20 per person.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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145 reviews from our community

Traveler rating
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    45
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Renmark, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 28, 2014

We stayed here recently and were pleasantly surprised at the value for money this hotel offered for its location. The room decor, whilst a bit dated, was certainly clean and tidy and housekeeping was regular and efficient. We had gone over for a football weekend and could not have had a better place, so close to Swanston Street and the trams and Lygon Street for before game breakfast and after game dinner. Supermarket just around the corner for refreshments and supplies. Staff were extremely friendly and helpful and would definitely stay here again.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vienna
Top Contributor
68 reviews 68 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
112 helpful votes 112 helpful votes
2 of 5 stars Reviewed June 22, 2014

The room was spacious but badly laid out. There was a huge shower in the bathroom but very little storage space to put toiletries. There was no wifi in the rooms as they said they were updating the system, so any internet activities had to be carried out in the noisy and freezing cold reception. Housekeeping was hit and miss - we had to ask for towels, one day there was a dirty wet towel left in the shower tray and there was on one occasion no creamer for the morning tea, a bit of a pain!Breakfast was vastly overpriced at 14 dollars for coffee and a pastry. The coffee was dreadful too. Although the overall cleanliness in the rooms was fine the basket for used paper towels in the downstairs toilet was always overflowing and on my last morning the tables and the floor in reception were covered with muffin crumbs. Not a great welcome for new visitors. I would not stay here again despite the reasonable location.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2014

Me and my partner stayed three nights hear, we got the King deluxe room was totally disappointed I couldnt even use the basin in the bathroom as it was so small my head hit the wall I paid for a buffet breakfast and was told that I had to order from the menu anf the wait staff was so rude !!!!!!

Stayed June 2014, traveled as a couple
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Brisbane, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 12, 2014

Stayed here for one night. It’s right next to Lygon St and in a very nice area, so feels save walking around at night and there are lots of restaurants to choose from. Short distance from Carlton gardens and the Fizory gardens which are both nice in the morning. Room was tidy and clean, but you can hear doors slamming all the time. Breakfast was awful. Just go out to a nice café and buy something.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Canberra, Australia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 8, 2014

We stayed at this hotel for 3 nights, and everything was just fine until the time we checked out. It wasn’t a big deal, but we were quite surprised about it. The room was small, especially the bathroom..it’s tiny. We don’t mind at all because it was nice. We got the room with pool view and we liked it. Like I said, we didn’t really complained about anything at all basically.

The check-in and check-out process were also efficient, only….when we checked out we found out that they charge us parking fee…which was actually fine for us…but we expected to know about it earlier. Upon checked in when we asked for a key to the parking, the receptionist didn’t mention anything about the fee. As we also read from their website that the parking is free, we didn’t think at all to ask about it. Apparently, because we booked our room through Agoda, we were required to pay the fee as it’s not included in our room rate. In other words, the parking is free only if you make a booking through the hotel directly…and I’m pretty sure in their website, there’s nothing about this term and condition.

Again, for us, this is actually not a big deal…but it’s still an unfavourable surprise and if only they could have told us about it when we checked in.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bendigo, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 6, 2014

We have stayed here a few times now, quite a good little spot. Always booked directly, good price and service. Ask for the breakfast and parking included deal- good value. Also we had a "spa room" and they were MUCH better then the ones near the pool. Non smokers or asthmatics should avoid rooms near the pool as that is the smoking area. The pool is lovely, but can be a bit cold in winter! Staff were very courteous and relocated us with ease when we asked. Buffet breakfast is alright- the typical fry up, as well as cereals. There are some nice cafés around to have breakfast in as well if you want to. Beware with the parking- if you are coming back late at night in a car you will not get a park inside, you will have to park on the street, or even as far away as McArthur place. Over fairly good spot located a few blocks away from the centre of Carlton and Lygon Street.

Room Tip: Chose the spa rooms - away from some of the noise, bigger and have much bigger bathrooms and beds.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS The Travel Inn Hotel

Address: Cnr Grattan & Drummond St | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne > Carlton
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#92 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS The Travel Inn Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
BEST WESTERN Travel Inn Melbourne is a boutique hotel accommodation in Carlton, situated close to the Melbourne CBD with only a short stroll to some of Melbourne's famous attractions. ... more   less 
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Also Known As:
Best Western Plus The Travel Hotel Melbourne
Best Western Melbourne

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