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“Always good” 4 of 5 stars
Review of BEST WESTERN PLUS The Travel Inn Hotel

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BEST WESTERN PLUS The Travel Inn Hotel
4.0 of 5 Hotel   |   Cnr Grattan & Drummond St | Carlton, Melbourne, Victoria 3053, Australia (Carlton)   |  
Hotel amenities
Ranked #108 of 172 Hotels in Melbourne
Melbourne, Australia
Top Contributor
91 reviews 91 reviews
64 hotel reviews
Reviews in 49 cities Reviews in 49 cities
86 helpful votes 86 helpful votes
“Always good”
4 of 5 stars Reviewed April 8, 2013

Stayed here for two nights over the weekend and again very nice. Just off the edge of the city but not too far from anything, in fact a lovely walk around the nearby gardens is a good way to start the day.
receptionist upon check in was great. I had experienced some difficulty in on line booking but she amended our rate and included breakfast. She was extremely pleasant and very customer focused.
Room was lovely and quiet with a queen and a single bed. Bathroom was small but adequate. My only concern is the height of the shower head. I am 167cm but had to bend to get my head under. My teenage son is taller so had a bit of a battle.
Breakfast was extremely nice. In all the times I have stayed there have never eaten breakfast there but great options with lovely fresh fruit etc. Waitresses were extremely nice as well.
Highly recommend

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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140 reviews from our community

Traveler rating
    19
    60
    43
    11
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Nowra, Australia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 22, 2013

I have stayed here twice before and no wonder I keep coming back. The rooms are always lovely and clean and the reception staff are very welcoming and friendly.

The indoor pool area has very nice surroundings although it could have been a bit warmer.

We ate breakfast in their restaurant and it was absolutely beautiful. Didn't need to stroll down to Lygon Street for breakfast where you had nice food at your doorstep.

This hotel is so handy to Lygon Street being only one block away plus only a short bus or tram ride into the CBD area.

Overall this hotel is very reasonable in tariffs and the rooms and neat and tidy. I will definitely be staying there again when I visit Melbourne.

Thank you to all staff.

Regards
Todd and Bronwyn

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 16, 2013

This is a decent & basic hotel near Lygon Street in Melbourne. The rooms are clean and the beds comfortable. There is no mini-bar, grand lobby etc and the staff varied between friendly and bluntly matter of fact.

I didn't try the breakfast, but there are plenty of cafes on nearby Lygon street, so I wouldn't see the attraction of eating in.

This is somewhere to stay while you do other things in Melbourne rather than a destination in itself - and can recommend it on that basis.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 5, 2013

I recently spent two nights at the Best Western Travel Inn. I chose the hotel as it was close to my daughter's university accomodation. I hadn't been to Carlton before but I have got to say its a great place to base. Pretty walkable or tram ride to everything in town, and as a runner nearby Carlton Gardens is fantastic. Lygon Street is a hop, skip and a jump away.

The hotel is typical Best Western, but that is not a criticism as you know what to expect. The room was certainly big enough for me, but for the 3 it sleeps perhaps a bit on the small side. It was clean, the bed was very comfortable. The price was reasonable, and they throw in parking and a hot breakfast if you book direct. My room was quiet, ask for a room not on the street frontage. I would definately return.

Room Tip: Ask for a room that doesn't face Drummond Street to avoid traffic noise.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arran F, Front Office Manager at BEST WESTERN PLUS The Travel Inn Hotel, responded to this review, March 7, 2013
Dear Glen ,

Thank you for completing the survey regarding your recent stay at our property.

Your comments are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If you like i could give you some more options for running in the area as there is a lot of parks, gardens and the yarra river not too far from us!

Thank you again for taking the time to complete the survey.


Sincerely,

Arran Fraser
front office manager
BEST WESTERN PLUS Travel Inn Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dublin
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 2, 2013

Clean & basic.
Room was very small and bathroom was tiny with only a sliding door from bedroom which did not even shut properly.
Staff on reception could have been more helpful.
Convenient to lygon street for restaurants.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 28, 2013 via mobile

Would thoroughly recommend, very quiet area and a lavishing room. The only disappointment was that there was no mini bar for my partner. The price was right and as always you can depend on Best Western hotels.

Stayed February 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 25, 2013

The rooms are a standard size but have everything you need.
The bathroom is small but complete. The bed is comfortable and I had room 108 near the pool that was nice and quiet.
My friend had room 102 and he said it was a bit noisy.
But the location is why you would stay here, this hotel is 1 minute walk to Lygon street in Melbourne with all the atmosphere and restaurants that you could ever want.
The Italian food in Lygon street is famous and the Cafe's are to die for.

Room Tip: I had room 108, very quiet and easy to get too.
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS The Travel Inn Hotel

Address: Cnr Grattan & Drummond St | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne > Carlton
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#90 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS The Travel Inn Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
BEST WESTERN Travel Inn Melbourne is a boutique hotel accommodation in Carlton, situated close to the Melbourne CBD with only a short stroll to some of Melbourne's famous attractions. ... more   less 
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Also Known As:
Best Western Plus The Travel Hotel Melbourne
Best Western Melbourne

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