Stayed here for one night recently and it was so convenient for restaurants around the Chinatown area in Little Bourke Street. We had a king spa room which was clean and all that we needed; on the smallish side but we got a great deal through booking.com so that was fine.
Downside: the room was directly opposite the lifts so it didn't feel particularly private and we could hear people chatting while waiting for the lifts. The spa was in the small bathtub which was explained on the hotel site and perfectly okay but you really need to be careful of the step in and out of the bath - I nearly fell.
Upside: location is ridiculously good for shopping, eating and entertainment. Loved thqt we could open the windows and get fresh air.
Staff were pleasant.

I travelled with a colleague to Melbourne and the Downtowner proved to be an excellent choice: clean, comfy bed, big bathroom with a magnifying make-up mirror- very handy! The TV didn't seem to be operating but it was of no concern to us so didn't contact the front desk. When we arrived the service at the front desk was friendly however the WiFi was not free (:. It is well positioned in Lygon St with a very easy walk to shopping, restaurants etc. We did not use public transport so can't comment re the ease of transport there but we were able to walk to our work conference near Walter & Eliza Hall Institute. Didn't eat breakfast there but rather chose to eat in Lygon St. While I would not stay at the Downtowner if I was looking for a luxurious holiday for a business trip it was very good.

Excellent location near CBD and wonderful restaurants. Good facilities and good service. Breakfasts in the dinning room was very good. The room was spacious and well designed, although it is a pity that people walk right past the window and so you need to keep the blinds down. The broadband was expensive.

Room was clean ..bed fantastic..was ofered up grade for breakfast for $20.00 for the two of us..
when we went to eat...there was pretty much NO food left @ 9.00am. a couple of peices for dry bacon..and scramble eggs othe than ceral ect..all other hot food on the smoragboard was empty..numerouse others walked out....Not even Coffee we were told we would have to wait 10min for a coffee ..(the coffee in room was bitter and not drinkable)..when l went to pay on check out we were charged $20.00 EACH for a breakfast ...grr we then went else where to have some coffee and food. :( l would stay again for the comfort and quietness but not for breakfast..