My partner and I stayed here for 5 nights. Our mistake was pre paying for the apartment. When we entered the property we found the bathroom was disgusting. The shower base was filthy and the rest of the bathroom tiles weren't much cleaner. We asked if we could have the bathroom cleaned again before we unpacked, however we were " advised" that the shower wasn't filthy it was grout from the new tiles that had been layed. Conceding defeat my wife and I went and brought sandles so we could stand in the bathroom.
Also my wife and I received a call from reception at 6.30am telling us that an alarm had gone off in our room and they were on their way up to check it out. When we answered our door we were acused of smoking. I understand that they have to check the alarm but my partner an i don't and never have smoked. We also had to ask for more soap and toilet paper to be replenished daily.
This is meant to be a three star hotel however in my opinion would be flat out cracking the 1/2 star mark.
- Official Description (provided by the hotel):
- Located on Bourke Street Mall, the vibrant heart of Melbourne, Causeway Inn On The Mall is situated in a prime position opposite the GPO shopping complex and Myer department store. Causeway Inn On The Mall's central location makes the hotel ideal for the business and leisure traveller who wish to be in the hub of Melbourne. The hotel is surrounded by lively cafes, fashion & accessory boutiques, Melbourne's famous shopping arcades and major department stores such as David Jones and Zara. Trams and trains are just minutes away from the hotel, providing convenient access to shopping strips such as Bridge Road, Brunswick Street and Chapel Street as well as the DFO South Wharf shopping centre. Melbourne's cultural, sporting and entertainment venues are all a short walk from the hotel, including The MCG, Hisense Arena, Rod Laver Arena, Federation Square, Etihad Stadium, the National Gallery of Victoria, Melbourne Gaol, Regent Theatre, Crown Casino complex and the Southgate precinct. Attractions such as Luna Park in St Kilda, Melbourne Zoo and Albert Park Grand Prix Circuit are all accessible by tram within a few minutes. Causeway Inn On The Mall prides itself on offering comfortable, well-appointed rooms at affordable prices in the heart of Melbourne. Room facilities include a bar fridge, in-room safe, air conditioning, ironing board & iron, tea & coffee maker, LCD TV with selected Foxtel channels and en-suite bathroom with shower. Facilities at the hotel include a business centre with internet and printing facilities, guest laundry, 24 hour reception and tour desk. The hotel has a discount parking arrangement with Wilson's Galleria car park located at the corner of Little Collins and Elizabeth Streets. Should guests require airport transfers and tours, reception staff gladly oblige to assist with bookings. A hotel that is value for money offering friendly service in a quiet atmosphere in the centre of Melbourne. ... more less
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- Also Known As:
- Causeway Inn On The Mall Hotel Melbourne
- Causeway Hotel Melbourne
- Causeway Hotel On The Mall