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“Not impressed” 3 of 5 stars
Review of Causeway Inn On The Mall

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Causeway Inn On The Mall
3.5 of 5 Hotel   |   327 Bourke Street Mall, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #85 of 171 Hotels in Melbourne
1 review
1 helpful vote 1 helpful vote
“Not impressed”
3 of 5 stars Reviewed January 11, 2013 via mobile

Room was tiny, air conditioning and TV didn't work properly, water drainage in sink slow, parts of shower in disrepair and grubby. Lift from foyer sometimes held up, forcing stair usage. Just not impressed with whole stay, room deficiencies too many for staff not to know about.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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singapore
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed January 2, 2013 via mobile

The staff are all friendly and helpful at this hotel. I actually stayed here about 6 years ago and there have been no changes since then that I could see. The location is excellent and right in the heart of the action. The room we had was small and basic considering the price we paid. You could find more real estate for your Aussie dollar elsewhere I expect. We stayed on New Years so we got a bonus view of the fireworks. Great for shoppers or if you get a good rate, but not the best value for money.

Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 1, 2012

Found this Hotel on Hotel travel.com, really cheap rate, and what a bargain. Right in the city on Bourke St Mall, Melbourne. You go down a little sidewalk between ANZ Bank & Forevernew shop. Reception area very small and wondered what sort of Hotel this was, but it was fabulous and right opposite Myers. Queensize beds which were comfy and rooms and bathrooms were clean. A small Continental breakfast is included in the price, which consisted of cereal, toast, fruit, tea & coffee and fruit juice. It is 5 min walk from Flinders St Train station and by tram from Southern Cross train, which passes right out the front of the Hotel down Bourke street, which took approx 8 mins. Would definitely stay again, and at breakfast the age range of guests was young to old. Perfect location and you need a swipe card to access the lift.

Room Tip: I requested a room with a view. The only view would be looking over the Mall on Bourke Street, oppos...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Top Contributor
51 reviews 51 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 19, 2012

My wife and I stayed here for 2 nights last week. We walked to the hotel from Southern Train Station about 15 minutes. Very central tucked down a little lane in one of the busiest malls however our Standard room was on the 8th floor and very quiet. Rooms are small but well appointed and very clean, tea/coffee, mini fridge, safe, TV and even an ironing board and iron! The front lift from the outside only operates with a room key card , a good security measure. The only negative was the noisy aircon although it wasn't enough to keep us awake!
Continental breakfast was a bonus, you can fuel up on as much cereal, juice , coissant,fruit and yogurt, toast tea and coffee as you like before heading out. 5 minutes walk to Flinders Street for the trains or the free city tram. Tourist info booth right on the Mall as you exit left out of the hotel.
The location is perfect for anywhere in the centre of Melbourne, walking distance to Southbank and Federation Square.

Room Tip: Ask for a high floor
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth (Coogee)
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 31, 2012

Arrived at hotel late afternoon to find a small deck in foyer, check in very easy then to 2nd floor with a small area where they have a continental breakfast in moring fresh apple& orange juice, toast & fruit. Room & bathroom very clean but on the small size bed linen and towels very clean can not fault . Need to use a key card to get into lift to 2nd floor so no strays can get into hotel. I would feel very safe if I was to stay by myself.

Room Tip: Room 609 was ours very quiet but don't expect a view. 2 x single beds
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 31, 2012

This is an average place to say. I stayed for 3 nights the last time I was in Melbourne. When I arrived it wasn't 2pm yet, so I went for a walk/shop and came back at 3.30pm expecting to be checked in. When I went up to my room, I was accidentally sent to a room that was not made up. When I went back down to the reception to let them know, they upgraded me free of charge to the next room type, which was appropriate. I didn't receive my newspaper to my new room though. I didn't eat breakfast because I was in Melbourne and cafes down the alleyways are where you are meant to eat! On my last morning I had a room attendant knock on my door at 9.30am to remind me that I needed to check out at 10am - like I'd forgotten!

Room Tip: Don't get the basic - it will be too small!
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  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 28, 2012

My friend and I were excited about staying at Causeway Inn on the Mall as we'd heard such great things about the location and we were not disappointed about the shops so close by. Right about the Mall with great access to all the shops of the CBD plus excellent tram and bus access this hotel was simple and clean. Unfortunately they had mixed up our booking so when we arrived off a late flight at almost midnight we had to change rooms and had to squeeze into a tiny one which was certainly not what we had booked. The staff were not apologetic for this blunder which was disappointing and annoying as we expected more from an inner city establishment. Overall it was good value but I'd stay somewhere a little nicer next time.

Room Tip: Make sure you confirm room figuration with the hotel staff (not generic reservations number) prior t...
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Causeway Inn On The Mall

Address: 327 Bourke Street Mall, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Wheelchair access
Hotel Style:
Ranked #85 of 171 Hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Causeway Inn On The Mall 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
Located on Bourke Street Mall, the vibrant heart of Melbourne, Causeway Inn On The Mall is situated in a prime position opposite the GPO shopping complex and Myer department store. Causeway Inn On The Mall's central location makes the hotel ideal for the business and leisure traveller who wish to be in the hub of Melbourne. The hotel is surrounded by lively cafes, fashion & accessory boutiques, Melbourne's famous shopping arcades and major department stores such as David Jones and Zara. Trams and trains are just minutes away from the hotel, providing convenient access to shopping strips such as Bridge Road, Brunswick Street and Chapel Street as well as the DFO South Wharf shopping centre.Melbourne's cultural, sporting and entertainment venues are all a short walk from the hotel, including The MCG, Hisense Arena, Rod Laver Arena, Federation Square, Etihad Stadium, the National Gallery of Victoria, Melbourne Gaol, Regent Theatre, Crown Casino complex and the Southgate precinct. Attractions such as Luna Park in St Kilda, Melbourne Zoo and Albert Park Grand Prix Circuit are all accessible by tram within a few minutes.Causeway Inn On The Mall prides itself on offering comfortable, well-appointed rooms at affordable prices in the heart of Melbourne. Room facilities include a bar fridge, in-room safe, air conditioning, ironing board & iron, tea & coffee maker, LCD TV with selected Foxtel channels and en-suite bathroom with shower. Facilities at the hotel include a business centre with internet and printing facilities, guest laundry, 24 hour reception and tour desk.The hotel has a discount parking arrangement with Wilson’s Galleria car park located at the corner of Little Collins and Elizabeth Streets.Should guests require airport transfers and tours, reception staff gladly oblige to assist with bookings.A hotel that is value for money offering friendly service in a quiet atmosphere in the centre of Melbourne. ... more   less 
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Also Known As:
Causeway Inn On The Mall Hotel Melbourne
Causeway Hotel Melbourne
Causeway Hotel On The Mall

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