We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“good hotel” 4 of 5 stars
Review of Crowne Plaza Melbourne

Save Saved
You added Crowne Plaza Melbourne to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Crowne Plaza Melbourne
4.5 of 5 Hotel   |   1 - 5 Spencer St., Melbourne, Victoria 3008, Australia (Docklands)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Members Get Up to 35% Off
Ranked #62 of 171 hotels in Melbourne
hobart
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“good hotel”
4 of 5 stars Reviewed June 8, 2013

really a great positioned hotel, just a short walk to southbank, DFO. We walked everywhere cos we are walkers, but it is not far to the centre of the city, and the little cafes, shops etc. Good brekky to start the day, great service at brekky, friendly and helpfull. I agree with the previous reviewer the Concierge was so professional, (have stayed at hotels in other countries and the Concierge has not been as spiffy and spot on. So kudos to the Concierge's, well done.) they know everything and are helpfull with maps, and how long it takes to get to wherever, internet etc. The only gripe I would have is having to pay for internet access in your room. We have rarely come across this most hotel's offer you free access if you have your own laptop.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review, June 20, 2013
Dear VeraHobart,

We appreciate you taking the time to complete a review. Thanks also for pointing out our wonderful location, close to the Casino, Southbank and DFO but also only a short walk or tram ride into the heart of Melbourne CBD. Great to hear about your positive experience with our Concierge team, we will definitely pass on that feedback to our Chief Concierge Kore and his team.

We look forward to welcoming you back soon

The Crowne Plaza Melbourne Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

622 people have reviewed this hotel

Traveler rating
    176
    287
    117
    28
    14
See reviews for
77
174
47
243
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Eden Prairie, Minnesota
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 8, 2013

Location is probably what makes this a good business hotel. It is close to the Crowne casino and lots of restaurants. Also great running spot by the river. Rooms are decent size although a little dated. Housekeeping folks are friendly too. Good sleep too.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review, June 20, 2013
Dear YING L,

Thanks for reviewing your recent stay here at Crowne Plaza Melbourne. We were pleased to see that you enjoyed your stay and that you took advantage of the running tracks that are out the front of the hotel along the Yarra River, it’s a fantastic run.

Kind regards

The Crowne Plaza Melbourne Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2013

Arriving after a very long day at work, being greeted as you would expect to be greeted....so refreshing, upgrade to the quiet level :) nice, Overlooking the Yarra and the Crown. Very nice indeed.
Room very spacious all the facilities you would expect...

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review, June 20, 2013
Dear Oldboy1972,

Firstly if 1972 is your year of birth relax your not old yet, secondly thanks for the great review. The view is pretty spectacular and popular we encourage all our guests to upgrade to a King Deluxe River View Room at the time of booking to avoid disappointment.

See you next time you are headed to Melbourne

The Crowne Plaza Melbourne Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 3, 2013

We recently stayed at the Crowne Plaza on 4th Floor - it was nice,quiet and very comfortable with all the amenities one expects at a moderately priced City hotel. The Front Desk staff were most courteous offering a late check out BUT the concierge desk was extremely helpful offering an area map and 'high lighted' the shopping districts!!
Full Buffet Breakfast is fantastic with EVERYTHING you could want and the service was great.
This hotel is SO close to SO many fantastic districts - the Crown Casino and its restaurants/food outlets just across the river a mere 5-7 min walk and a varied selection of restuarants along the Yarra River foreshore, similiarly the Free city circle 'Tram Route 35' -a 5 min walk to Flinders Street tram stop and onward to Bourke St shops/Lane and Alley shops/Queen Victoria Markets, a 5 -10 min walk to DFO - with 100 shops+food outlets

Room Tip: Our room over looked roofs but was very quiet with NO traffic noise
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review, June 20, 2013
Dear trina027

Thanks for the wonderful review, we were really pleased to read that you enjoyed your time with us here at Crowne Plaza Melbourne. Thankyou also for highlighting how easy it is to catch the city circle tram to access the CBD and the Queen Vic market.

We hope to welcome you back soon

The Crowne Plaza Melbourne Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2013

Beautiful views of the river, could not be situated in a better place. The rooms were extremely clean and the staff were amazing. A wonderful stay all-round. Highly recommended and would certainly come here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review, June 20, 2013
Dear Karan92,

Its was terrific to read that you enjoyed yourself during your stay with us at Crowne Plaza Melbourne, and we appreciate you taking the time to complete a review. We also feel that the views along the Yarra River are the best in Melbourne, especially at night.

See you next time

The Crowne Plaza Melbourne Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 29, 2013

In fact Mr Gumby had very little to moan about. The check in was smooth and friendly, the concierge was very helpful when asked for directions and the room was clean and reasonably sized. Brekky was over $30 but you can get it for less in a room package. The problem with buffet breakfasts which cost a lot is that Mr Gumby overeats, determined to get his money's worth. Normally Mr Gumby breakfasts on a bowl of porrage and is quite content. But when Mr Gumby has spent $30 on a brekky he's bloody we'll going to attempt to get his money's worth. It must be genetic as Mr Gumby knows he shouldn't have fruit, muesli, followed by bacon and egg on toast, and may as well have a hash brown and mushrooms as Mr Gumby may not be eating for another three hours...The solution is, of course, to ban buffet breakfasts on health grounds.

And another thing. What are those long bolster type objects that hotels put on their beds actually for? What is their function other than to be immediately swept onto the floor? Anyone know?

Mr Gumby feels better now as he has found a couple of things to moan about.

A good hotel and Mr Gumby would return.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2013 via mobile

Awesome views of the river, very well positioned for a Melbourne based visit, also just a stones throw from the Casino, food was nice with generous serving sizes, and the staff are extremely helpful, everything you would expect from a 4 or 5 star hotel

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Family Hotel in Melbourne
#49 Romantic Hotel in Melbourne
#55 Luxury Hotel in Melbourne
#58 Business Hotel in Melbourne
#62 On the Beach Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Official Description (provided by the hotel):
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Expedia, Travelocity, Priceline, Hotels.com, Agoda, Cheap Tickets, Tingo, getaroom.com, TripOnline SA, Despegar.com, BookingOdigeoWL and Venere so you can book your Crowne Plaza Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

Owners: What's your side of the story?

If you own or manage Crowne Plaza Melbourne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.