We stayed for two nights at end of June. Our room was so small, there was only room for one small bedside table beside the bed. Described as having a large desk area - this turned out to be a table at the end of the bed which was almost impossible to pass, all for a hugely increased charge, raised considerably because of the Lions Tour.The response from the hotel has been to say the room is as described and price increase (100% increase) is because of the tour. Basically tough we can charge what we like. We stayed at the Sheraton in Sydney, for the same price, during the Lions weekend, where we had a superb room and excellent service, they obviously didn't feel the need to exploit tourists during this period.
This was the most expensive hotel we stayed in and definitely not a 4* property.
The trip was made to celebrate our Ruby wedding anniversary and thankfully all the other hotels we stayed at were superb for the same budget.
Some sensitivity from the operations manager, would have helped in his response to our comments.
- Official Description (provided by the hotel):
- Holiday Inn Melbourne on Flinders, a truly friendly and personal boutique-style hotel is perfectly located in the financial hub of Melbourne. The ideal base for any business traveller close to the Melbourne Convention Center, Melbourne Exhibition Centre, World Trade Centre and Stock Exchange. The hotel also caters to the needs of any leisure traveller with most of Melbourne's iconic sightseeing spots, art and cultural centres within easy reach, including Etihad Stadium and the Docklands precinct. Southern Cross Railway Station is just a two minute walk away and the International Airport can be reached via direct freeway access in easy 25 minutes.Sirocco Restaurant & Bar offer a rich hot & cold buffet breakfast and market fresh specialties during the day and evening. The cocktail lounge is the perfect place to meet, relax and enjoy. Holiday Inn Melbourne on Flinders hosts three meeting rooms, three board rooms and all required business facilities. For leisure your the hotel offers a heated outdoor pool, mini gym and sauna. Holiday Inn Melbourne On Flinders is a 100% smoke free property and won the prestigious 2007 Australian Hotels Australian (AHA) Awards for Excellence in Best Environmental Initiative of all hotels Australia-wide. The hotel is recognized for its friendly and courteous service and enjoys a great share of regular return customers. ... more less
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- Also Known As:
- Holiday Inn Melbourne On Flinders Hotel Melbourne
- On Flinders Holiday Inn
- Melbourne Holiday Inn