We just stayed here for 5 nights in a 2brm, 2 bathroom apartment with our 3 and 5 yo. We had a good view and the location was perfect walking distance to Southbank. Room was clean and well appointed and we had booked a carbay for our car hire. We had apartment 1700 and it was nice and quiet on this floor from Tues-Thur, but come fri night it changed and unfort we had thumping music from 11pm - 3am - not fun when you are up at 5am with kids. There was some delay in checking in as you need to wait for a MSSA staff member to meet you at the apartment as they are not on site. So it took 2 phone calls for someone to arrive, but upon arrival she was very helpful and even helped me with all the baggage while my husband had to move the car off the street before we were fined. Just some small changes could make the stay even better - like more kitchen supplies such as dishwasher powder and washing liquid. We requested some more twice but they never arrived. Essential when you have small children and are using the cooking facilities. Putting on proper doña covers instead of a sheet and not having a circuit board inside the bedroom door - which had a constant buzz coming from it. Not a large issue until it is all quiet at night time. On the last day when leaving to go to the airport our son accidentally dropped the remote and keys to carpark down the lift shaft. After hours security arrived very quickly to assist us to get out thankfully as we had a flight to catch... but unfortunately no sympathy in what was an accident and we've received a very steep charge to replace the keys :( Overall it was a good and I'd recommend it to other families and I'd prob stay again, mostly because of the location and apartment facilities which suits our family.
- Official Description (provided by the hotel):
- Melbourne Short Stay Apartments at SouthbankOne offers you a range of one, two and three bedroom quality executive style apartments for both the corporate and leisure traveller in a residential tower that gives you a feeling of home. ... more less
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