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“Comfort and convenience combined” 5 of 5 stars
Review of Melbourne Short Stay Apartments at SouthbankOne

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Melbourne Short Stay Apartments at SouthbankOne
180 City Road | Southbank, Melbourne, Victoria 3006, Australia (Southbank)   |  
Hotel amenities
Auckland, New Zealand
1 review
“Comfort and convenience combined”
5 of 5 stars Reviewed January 5, 2014

So relaxing to be in a spacious well-appointed apartment with long views towards the Yarra. We came for the Ring Opera and could walk to the Arts Centre and nearby galleries and museums.
Having the little supermarket next door meant shopping was quickly done with no time wasted. I met some of the Staff and found them helpful, friendly/courteous and efficient. I wouldn't say it's the quietest place to stay; after all, it's in the City and there is inevitable low traffic noise. Also - when I was there - noise from building machinery nearby. Both were irrelevant compared to the benefit of the lovely spaces and the convenience to all the places we visited. The CD player, Radio, DVD and TV were first class and much used by us. Highly recommended

Room Tip: Ask for a room with a view
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, General Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review, January 9, 2014
Dear Ann G,

Thank you for providing your glowing five star review following your stay with us in December, it was our absolute pleasure to welcome you to our SouthbankONE property! We really appreciate you taking the time to leave your feedback as it helps us ensure we consistently deliver an outstanding guest experience.

I am pleased to read that you rated your stay with us so highly! It's great to hear that you considered your apartment to be well appointed and conveniently located to Southbank's Arts precinct. I am thrilled to hear that you found our team to be helpful, friendly and efficient. Providing our guests with a high level of customer service is of utmost importance to us. I will pass your compliments on to the team with great pleasure!

Thank you once again for your glowing review and we can't wait to welcome you back to Melbourne Short Stay Apartments on your return trip.

Warm regards,

Stuart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
    51
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    10
    3
    0
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47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Any
English first
Canberra, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2014

We stayed at the SouthbankOne short stay apartments for over a week. The apartment was clean and the facilities were exactly what we wanted. We were in walking distance to all the places we were visiting. We were in Melbourne for the Opera and could walk each evening to the Arts Centre. I would definitely recommend and stay again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, General Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review, January 5, 2014
Dear JojoB2014,

Thank you for taking the time to write your review following your stay with us at SouthbankONE in November. We love to hear from our guests as it helps us to continue to deliver an outstanding experience.

I'm thrilled to read that you enjoyed your stay and found our location suited you perfectly to attend the Opera at the Arts Centre Melbourne.

Again, thank you for providing your feedback and we look forward to welcoming you back to Melbourne Short Stay Apartments on your next trip to our beautiful city.

Warm regards,

Stuart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Launceston, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 28, 2013

Fabulous apartment with great views....light, bright and sunny....close to SouthBank with all its great restaurants.....loved the lap pool.....quiet..... friendly, helpful staff....will definately be my choice of accommodation when next in Melbourne....

Room Tip: A view of the Bay is great...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, General Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review, December 5, 2013
Dear suziw60,

Wow! Thank you for providing such a glowing five star review following your stay with us this November, it was our absolute pleasure to welcome you to SouthbankONE! We truly appreciate you taking the time to leave your feedback as it helps us to continue to deliver an outstanding guest experience.

I am thrilled to read that you rated your stay with us so highly! It's great to hear that you found the location convenient and that you were able to enjoy the fantastic dining options along Southbank's promenade. I am very happy to see that your apartment suited your needs and that you found our team to be helpful.

Thank you once again for your glowing review and we look forward to welcoming you back to Melbourne Short Stay Apartments when you’re next in town.

Warm regards,

Stuart
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 22, 2013

I was in Melbourne for an Expo at the Convention Centre. Shortstay was in easy walking distance and had everything I needed in the room. It was quiet and well appointed. The staff were attentive and helpful. I'll stay there again.

Room Tip: I had a double room facing Southbank and it was good value.
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review, November 25, 2013
Dear 664Dave,

Thank you for taking the time to write your review following your stay with us at SouthbankOne this November. We love to hear from our guests as it helps us to continue to deliver an outstanding guest experience.

I'm thrilled to read that you enjoyed your stay and found your apartment well equipped and conveniently located to the Melbourne Convention and Exhibition Centre.

Again, thank you for providing your feedback and we look forward to welcoming you back to Melbourne Short Stay Apartments on your next trip to our beautiful city.

Warm regards,

Marcus Maillet
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, Tasmania, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2013

stayed here...what can I say?... fantastic apartment and views to die for... we had a family of 5 and there was ample room for everyone in our 3 bedroom apartment with fully functional kitchen and laundry...fantastic location, just a walk away from most places,we saved heaps on travelling

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review, November 19, 2013
Dear shassy2,

Thank you for taking the time to provide your feedback following your recent stay with us. It's great to hear from our guests because it helps us to ensure that we continue to deliver an outstanding experience.

It is with great pleasure that I read your review! We work hard to present our apartments to a standard where you can walk in the door and make yourself right at home. I'm very happy to see that you found there was plenty of room for your family to be comfortable in and that you enjoyed the fully equipped kitchen and laundry. SouthbankOne is a fantastic location, just 3 minutes walk from Crown and so close to trams that will have you into the heart of the CBD in a flash!

We look forward to welcoming you back on your next trip to our beautiful city. Thanks once again for taking the time to share your experience with Melbourne Short Stay Apartments.

Warm regards,

Marcus Maillet
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gunning, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 24, 2013

From the moment of initially contacting MSSA till booking out, we could not have been more delighted. All staff were friendly, helpful and efficient. They were even happy to store our luggage immediately prior to, and immediately after, our stay. The apartment provided absolutely every thing we needed and it was spacious.It was centrally located to all that we required and the value for money was terrific. MSSA provides a home away from home. We travelled to Melbourne with over fifty others, all who stayed in various places including The Crown. After hearing of our experience most of the people who did not stay at MSSA, particularly those who don't like being cramped and paying big money for the privilege, will be joining us at MSSA next year. For us worrying about getting excellent accommodation in Melbourne will never again be a problem. It's straight to MSSA. Problem solved!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review, November 19, 2013
Dear Phil G,

Wow! Thank you for providing such a glowing five star review following your stay with us this October. We truly appreciate you taking the time to leave your feedback as it helps us to continue to deliver an outstanding guest experience.

I am thrilled to read that you rated your stay with us so highly! It's great to hear that you felt so at home in your apartment and that you were delighted with your overall experience with us. It was our absolute pleasure to host you and we look forward seeing you again next year.

Thank you once again for your glowing review!

Warm regards,

Marcus Maillet
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 22, 2013

I booked a 1 bedroom apartment with a premium view as our last experience in Melbourne was not great. On check in we found we had been upgraded to a 2 bedroom apartment on the 29th floor. The views were stunning - looking out to the Arts Center, we could see Flinders st between the buildings. We note there is some construction going on which will potentially reduce the views in future years.
The apartment was very clean (although a bit worn in places), with all you would need for a longer stay - we only stayed 6 nights so didn't feel we used the facilities as much as we could have. The Italian restaurant downstairs was great as was having a food store next door. Was only a 15 min walk to Flinders St station so was very central and handy whilst being very quiet.

Check in staff and booking staff were very welcoming and helpful.
We would certainly stay here again.

Room Tip: There are a number of tall buildings being built so be specific if you want a view - it is worth pay...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments at SouthbankOne, responded to this review, October 24, 2013
Dear Elisa D,

Thank you for taking the time to write your review following your stay with us at SouthbankOne this month. We love to hear from our guests because it helps us to continue to deliver an outstanding guest experience.

I'm so very happy to read that you enjoyed your stay with us, particularly the lovely views from your Premium View apartment. We think Melbourne presents some pretty amazing views, but we could be a little biased! I am thrilled to hear that you experienced the standard of service that we pride ourselves on, it was our absolute pleasure to welcome you to our apartments.

Again, thank you for providing your feedback and we look forward to welcoming you back to Melbourne Short Stay Apartments on your next trip to our beautiful city.

Warm regards,

Marcus Maillet
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melbourne Short Stay Apartments at SouthbankOne

Address: 180 City Road | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 112 Specialty Lodging in Melbourne
Price Range (Based on Average Rates): $$
Number of rooms: 10
Official Description (provided by the hotel):
Melbourne Short Stay Apartments at SouthbankOne offers you a range of one, two and three bedroom quality executive style apartments for both the corporate and leisure traveller in a residential tower that gives you a feeling of home. ... more   less 
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