Our family stayed here for 4 nights in May . I'm so glad we did. The location is excellent and the room was ideal for us. Our flights were changed at the last minute and we ended up arriving way earlier than expected. The check-in staff were great and really accommodating and let us have the room before the normal check-in time. The room was clean and had everything we needed. I found the bed really comfortable and the pillows were just the best. Staff were always really helpful and check-out was easy. This would have to be the best place I've stayed at in Melbourne and would definitely recommend it to other people.