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“Convenient and close to everything” 5 of 5 stars
Review of Crown Metropol Melbourne

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Crown Metropol Melbourne
5.0 of 5 Hotel   |   8 Whiteman St, Melbourne, Victoria 3006, Australia   |  
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Ranked #21 of 171 Hotels in Melbourne
Sydney, Australia
1 review
“Convenient and close to everything”
5 of 5 stars Reviewed March 16, 2014

Had a great stay, convenient for work and everything else that Melbourne has to offer. Close to Crown but that little distance makes a difference especially for the Casino. Loved the SkyBar - great view and ambience - the log fire was fantastic as it was a little cold one night. Staff provided great, courtesy and helpful service. Highly recommended and would stay again.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, March 17, 2014
Thank you for your review and so pleased you enjoyed your stay with us.

We sincerely appreciate your recommendation, and look forward to welcoming you back.

Kind regards,

Harley Moraitis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,930 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (483)
Date | Rating
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  • Japanese first
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English first
Australia
Top Contributor
70 reviews 70 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 15, 2014 via mobile

Stayed 2 nights mid week. Rooms spacious, and beautifully appointed. Very quiet rooms with block out curtains. Pleasant and helpful staff. Although busy it didn't take long to check in. We were also able to stay until 11 am check out. Definitely stay again.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, March 17, 2014
Thank you for your kind feedback and thrilled that you had a relaxing time at our hotel.
The block out curtains are definitely a welcome luxury when needing a sleep-in.

We look forward to welcoming you back on your next visit.

Kind regards,

Harley Moraitis
General Manager
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Moama, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2014

Crown Metropol was the perfect location for our overnight stay to see a show. The room was ideal and all what we needed. Look out for internet deals on their website because we got a great rate. Everything is in walking distance. Crown complex is a great place to stay.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, March 17, 2014
Your comments are greatly appreciated.

It sounds like you had a great overnight stay!

Hopefully we will see you again soon.

Regards,

Harley Moraitis
General Manager
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Whaley Bridge, United Kingdom
Top Contributor
114 reviews 114 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 14, 2014

Shocked that this is currently only #20 of the best hotels in Melbourne - I found it to be exquisite!

Check in was a very pleasant experience, and the rooms that we were in on the 15th floor (one a twin and the other a Queen) definitely had the WOW factor - we were speechless in terms of how impressed that we were.

Room amenities were fantastic, and amongst the best that I've seen, though I couldn't help but wish for a more accessible plug socket near to the bed for mobile phone charging.

Breakfast in room was nothing special, and a little disappointing - though I did only order it on the one morning when I was off on an early morning excursion and needed to eat beforehand. Service was very prompt and courteous.

Didn't get chance to try the swimming pool, every time I went up there were always kids mucking about in there, but it has to be the pool with the best view that I've ever seen. Instead, I enjoyed the vitality pools in the changing rooms, which were super relaxing!

Cannot find anything really to fault this hotel on, and I will definitely be staying again next time I am in Melbourne.

Room Tip: Being high up may be a bonus to you, but unless you're facing the river, you're only going t...
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  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, March 17, 2014
Thank you for your review.

Firstly, in regards to your breakfast experience, I offer my sincere apologies.
I can assure you this feedback has been shared with our chef.

In saying that, it is always pleasing to read that our guests will definitely be back!
We look forward to seeing you soon.

Kind regards,

Harley Moraitis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

Stayed in a twin room on 17th floor. Room has a modern and inviting feel with two comfortable queen beds. After reading reviews on here about the sliding partition bathroom, I was a little worried about privacy, however I found the bathroom to be beautifully accessorised and the frosted doors that completely close off toilet and shower to be more than enough. We made sure we went up and used the pool area, which was wonderful!! The change room also have a steam shower which we didn't use as we had children. I could have spent hours relaxing beside the pool on the lounges just taking in the view of the city, but we ran out of time. A great hotel, will visit again!

Stayed March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, March 17, 2014
Thank you for your review.

The pool is by far one of the star attractions of the Hotel.
Located on the 27th floor, the view is amazing!

It was great to read that you and the family enjoyed the time with us.

We look forward to your next visit.

Kind regards,

Harley Moraitis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 10, 2014

Stayed here last week for a work conference. Rooms are excellent quality - very clean and well presented.

Didn't get much time to use the facilities, but it all looked very nice especially the pool area - overall, the Hotel is very good and the location is hard to beat.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, March 17, 2014
Thank you for your review.

We appreciate the time you have taken to post your feedback.
It was great to read that you enjoyed the room and location.

Hopefully we get to see you on a leisure trip next time, and you can take advantage of the facilities!

Kind regards,

Harley Moraitis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed March 10, 2014

Great stay. Why spend $380 a night at The Langham when you get the same here & possibly better for $250? Only disappointment was there was no bath. So my baby had to get washed in the basin. Mr Hive restaurant had the MOST tasty food I've eaten for a while.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, March 17, 2014
It was great to read that you enjoyed your time with us!

In regards to baths, we do have them available in our loft suites.
Otherwise, please let us know next time and we would be more than happy to organise a babies bath for you.

Thank you also for the feedback about our food, our chef will be very happy to hear it!

Kind regards,

Harley Moraitis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Melbourne
#11 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.- Winner of the Luxury Accommodation award at the RACV 2011 Victorian Tourism Awards. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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