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“Cox Plate trip” 4 of 5 stars
Review of Crown Metropol Melbourne

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Crown Metropol Melbourne
5.0 of 5 Hotel   |   8 Whiteman St, Melbourne, Victoria 3006, Australia   |  
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Ranked #20 of 158 Hotels in Melbourne
Certificate of Excellence
Muswellbrook, Australia
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Cox Plate trip”
4 of 5 stars Reviewed November 5, 2013

Flying into Melbourne from Newcastle, nice quick trip.
Transfers easy to Crown metropol.
A stylish hotel with excellently appointed rooms and full connectivity to the crown casino.
A brief stroll along the south bank adjoining the Yarra River which boasts a heap of great places to eat.
We used the metropol as our base to travel to the races at moonee valley for both Friday and Saturday.
After the races, you can kick on at the crown Casino!

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, November 12, 2013
Thank you for your review.

I was thrilled to hear you had a great time during the Spring Racing Carnival!
We appreciate your great comments about the Hotel, and look forward to seeing you back here soon.

Kind regards,

Harley Moraitis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,411 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (604)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Perth, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 3, 2013

We stayed at the Crown Metropol on the busy week-end of Darby Day and the hotel ran very efficiently. It was easy to get taxi from lobby, the service was faultless, staff friendly, clean rooms adequately stocked with all room amenities and an ice station on each floor. Only complaint was the i-pod dock was only suitable for i-phone 4. Check out club 23 has a great atmosphere and amazing night skyline view.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, November 12, 2013
Thank you for your review.

Spring Racing is always a fabulous time to visit Melbourne.
We are very thankful that you decided to make Metropol your base hotel during the festivities.

We understand that technology is always changing.
However we are pleased to inform that we are in the process of changing over our current i-pod docks to be compatible with all smart phones.

Look forward to welcoming you back soon.

Kind regards,

Harley Moraitis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 2, 2013

We have stayed at Metropol and the other Crown hotels a number of times. Metropol is my son's favourite Crown hotel. He loves the pool on the top floor.

The service is always spacious and clean. Good views on the higher floors. The hotel crew is attentive and accommodative.

Good selection of food in the Crown complex - for all types of occasions and budgets. Room service food could be better.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, November 12, 2013
Thank you for your review.

It is always satisfying to hear from our return guests, as this is always the best compliment we can receive.

In regards to our room service, we have recently appointed Neil Perry & Guillaume Brahimi as culinary directors for Crown Resorts.
As such, they are currently working on ensuring our room service and banquet offering is world class.

Thank you again for your review, and we look forward to welcoming you back again.

Kind regards,

Harley Moraitis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 1, 2013

The first thing you notice at this hotel when you walk in is the beautiful aroma. The foyer is reflective of the luxury decore throughout.

The rooms are decent size, well laid out and funky modern feel.

Breakfast has a lot of options and all were good.

Infinity pool on level 27 is amazing!! Let's you enjoy swimming no matter what the Melbourne weather does.

Easy access to the casino and Southbank.

All in all fantastic. No complaints :)

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, November 12, 2013
Thank you for your review.

The scent in the lobby has been designed exclusively for Crown Metropol, we are thrilled that you enjoyed it.

It is fantastic to read you had a great stay at the Hotel, and managed to enjoy the pool facilities!

We look forward to seeing you again soon.

Kind regards,

Harley Moraitis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 1, 2013 via mobile

My family had a great weekend a Crown Metropol in September.

From valet parking to check-in, the process was smooth and efficient for a large hotel.

Our Double Queen room was lovely. Very comfortable beds and nice modern furnishing.

We loved the Crown complex - we enjoyed the shopping and ate in some great Melbourne restaurants - all within Crown.

My husband and daughter enjoyed the rooftop pool, whilst I had a complimentary coffee and read some of the latest magazines! Perfect!

We all enjoyed the buffet breakfast at Metropol. Very fresh and plenty of choices.

We will definitely return next year for another family weekend!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, November 12, 2013
Thank you for your review.

So pleased to hear you had a relaxing family weekend away!
We look forward to seeing you back for the next one.

Kind regards,

Harley Moraitis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Launceston, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 31, 2013 via mobile

I brought my kids to Melbourne to see one direction and this hotel was just fantastic!! Excellent spot, lovely, welcoming and helpful staff and the pool........what can I say!!!! The best pool I've ever seen! I could have sat in the spa all day taking in the views of Melbourne. It was honestly spectacular! I will definitely be staying here next time I visit Melbourne. I highly recommend this hotel!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, November 12, 2013
Thank you for your review.

We sincerely appreciate your recommendation for the Hotel, it means a lot to us!

I’m thrilled you enjoyed your time, and look forward to seeing you again.

Kind regards,

Harley Moraitis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 30, 2013

Stayed here for one night as surprise for my husbands birthday. Was most impressed with our quick and efficient check-in especially as we needed to hurry into the CBD to see King Kong (which was fabulous) Once we returned to the hotel was delighted to walk into a corner room with fabulous views and champagne and chocolates to top it off. Dined in the crown complex area then spent an hour or so in the casino which was fun and an easy walk . Brekkie in Mr Hive the next morning was lovely, all in all a wonderful weekend, would definitely stay here again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, November 12, 2013
Thank you for your review.

We are very happy that you decided to stay with us to celebrate your husbands’ birthday!
It sounds like it went off without a hitch.

Look forward to having you back soon.

Kind regards,

Harley Moraitis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Melbourne
#20 Romantic Hotel in Melbourne
#20 Luxury Hotel in Melbourne
#20 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.- Winner of the Luxury Accommodation award at the RACV 2011 Victorian Tourism Awards. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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