My husband and myself recently stayed here for our wedding night. Aside from a slight confusion about what to do to valet park when first arriving I found the girl who checked me in to have gone above and beyond. She even sent us up a complimentary bottle of sparkling wine once she realised it was our wedding day, her only bad tip was suggesting we go to sky bar to get some great pics, personally I found all the view had was a carpark. We had in room dining which was not too pricey when comparing it to restaurants in the area and the food was pretty good quality. The entire staff went above and beyond every time we dealt with them and I have not had service like that since we travelled to Dubai. (although our Dubai accommodation was half the price of crown)
a couple of down notes :
- The lovely big fluffy pillows are good in theory, but left us tossing and turning trying to get comfy all night.
- despite us turning the heating/aircon down to the lowest temperature, we kept waking up sweating all night
overall a luxurious stay, but far to expensive to stay there if its not a special occasion