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“GREAT HOTEL, GREAT SERVICE, GREAT VIEWS” 5 of 5 stars
Review of Crown Metropol Melbourne

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Crown Metropol Melbourne
5.0 of 5 Hotel   |   8 Whiteman St, Melbourne, Victoria 3006, Australia   |  
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Ranked #23 of 170 Hotels in Melbourne
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“GREAT HOTEL, GREAT SERVICE, GREAT VIEWS”
5 of 5 stars Reviewed September 14, 2013

Have stayed in this hotel quite a few times now and never get tired of everything this hotel has to offer. This time was a business trip stay, but managed to use the spa and the pool which are very special.When we check in we ask for a room with a bay view and always get some sort of bay view, depending on whats available. Would definitely recommend a stay in this hotel

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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,824 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide, South Australia, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 14, 2013

The Crown Metropol is an outstanding hotel - my favourite in Melbourne. The service is exceptional, the rooms are stunning, and it's near some excellent restaurants. Overall, another positive experience. If only home was this good...

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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Top Contributor
85 reviews 85 reviews
23 hotel reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 14, 2013

Stayed here for 1 night following a function at the adjoining Crown Casino. The room was on the 16 the floor,was spacious, very clean and the decor was what I would call 'modern classic'. A great view over the city out to the Dandenong Ranges. The bathroom was a bit odd. A semi-frosted glass wall between the shower and toilet and between them and the basin area meant you could see pretty much everything going on in the toilet and shower. Not a problem if you are very comfortable with your room mate! You had to pay for wifi in the room which is ridiculous. A room service BLT was pricy at $25 AUD but big and delicious. The pool/spa and gym area on the 27 th floor were fantastic. A big infinity pool with views across Port Philip bay and the Macedon ranges. A big 38 degree plunge pool, sauna and spa bath in the change rooms were all very nice. The gym had lots of cardio, several machines and a few free weights. The hotel location is great for walking to the Casino or Southbank but a good 15 - 20 minute walk I to the CBD. Service was faultless. We were part of a group booking and got a good deal on the Rome rate.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 14, 2013

Over the past couple of years I have stayed at the Metropol many times. It is always a pleasure and will continue to return. The rooms are very modern, spacious and always clean. The staff always offer very good service and the hotel facilities are among the best in Melbourne.
Although it is located away from the main Melbourne CBD it isn't far much else.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 13, 2013

Stayed here last weekend for a couple of nights. Much promised but really this hotel is a standard deluxe style hotel, nothing more. Far from the luxury promised. We had a Deluxe King room with a city view which was well appointed but nothing special. Location is great as is the downstairs restaurant - the food was exceptional and relatively well priced.

Service is AAA class with very friendly and responsive staff, but other than that was a bit of a disappointment to be honest.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 11, 2013 via mobile

A great 5 star experience. Huge spacious rooms with great views. I have stayed here a few times now and it's always great. One of hr few hotels also with a great breakfast bar. Great hotel for business stay or romantic stay.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 10, 2013

I had the very great pleasure to stay at the Crown Metropol for two nights while on a business trip. Who lucky was I?? Very! The check in staff were exceptional, even the staff I encountered in the lift made sure I was taken care of and also asked how much more the could do. While it is a good 10 minute walk to all the best of Melbourne CBD if you walk the "right way" you get to see and feel the best of Melbourne SouthBank, the Crown Casino and the fabulous Yarra River. The room was large enough to feel like home and the bed was so big I couldn't decide which way I should sleep. The only problem was the room felt a little 'stuffy'. It was difficult to get the aircon temp right, but a minor complaint. I did use the gym and it was outstanding, enough equipement and a great view. The 28 bar was good, though service on a Monday night was very very very slow. Overall, would go back again and next time swim in the awesome pool.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Family Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#23 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.- Winner of the Luxury Accommodation award at the RACV 2011 Victorian Tourism Awards. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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