On a previous visit to the Metropol, we were left dissapointed by a range of factors that didn't go according to plan. Upon voicing the concerns to the General Manager, we decided to return at a later date to see if our initial experience was just a "once off".
Indeed it was, and it is a credit to GM Harley Moriatis and his team at Crown Metropol that our experience was completely turned around upon our second visit. We were able to look past the unfortunate events that marred our first stay and enjoy the hotel for what it is; a stylish, well appointed, well positioned and sophisticated offerring within easy reach of all that the city has to offer. We stayed on the club level and enjoyed the magnificent views of a corner room that stretched across the city and to the bay, in a modern and stylish room that rivalled the space of some inner city apartments I've visited!
I'd highly recommend staying on the club level, which gives guests access to the club lounge and breakfast on Level 28. Although the club is different in arrangement to some we've experienced such as the Hyatt and Intercontinental, it is still a nice added bonus. As opposed to having a separated club room, it entitles guests to drinks and refreshments within the bar area that other guests and visitors can also access. The breakfast on level 28, which I presume is only available to club level patrons, was a delightful experience. This left some of the 5 star buffet breakfasts that we've experienced for dead. Instead of watery and stodgy food sat out for hours on end, the produce and offerrings seemed fresh and were delicious. The view made the experience all the more enjoyable, whilst the serenity and quiet of the environment (welcomed after a large night prior) made it an excellent place to start the day.
Many thanks to Harley and all the staff who made our visit an excellent one.