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“Very good on the whole but lacks personality” 4 of 5 stars
Review of Crown Metropol Melbourne

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Crown Metropol Melbourne
5.0 of 5 Hotel   |   8 Whiteman St, Melbourne, Victoria 3006, Australia   |  
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Ranked #21 of 171 Hotels in Melbourne
Switzerland
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“Very good on the whole but lacks personality”
4 of 5 stars Reviewed June 21, 2013

I stayed here for one week for business and here are my pros and cons:
Pros: very modern, very clean, very efficient
It is in a great location within the Crown complex: hotels, casino, etc
Heard the pool was gorgeous but didn't get to it myself. My colleagues also raved about the cappucinos.
Spacious room, large bed, good view, heating just right.
Iron and ironing board
Efficient check in and check out.
Cons: I brought my own pillow having read beforehand on TripAdvisor that the pillows were huge and soft (I like thin and hard).
Glass doors on shower and loo - I was on my own so this was ok but would not have liked to share
No proper English Breakfast tea in the room or in the breakfast room. No plain (natural) yogurt.
My room was near the elevators and the "ping" woke me up around 7 on the one morning I could have slept in.
Not very personalised.

Room Tip: Don't get one near the elevators.
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,926 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (482)
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English first
Mulwala, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 19, 2013

I recently stayed at Crown Metropol on June 7th for the food and wine festival, AFL Premiership club Essendon V carlton game and a preview session of the "Unbelievable" King Kong live show.
My husband and I enjoyed a high floor room,very well presentedand clean Lux King room with Beautiful linen,very well equiped luxuries to maximize our child free time. We were priviledged to have access to Bar 28, we enjoyed drinks by the free standing fire overlooking the glorious lights and tremendous views across this magnificent city Melbourne-truly a must to wind the evening down.Our morning in "Mr Hives Restaurant was for-filled by a hugevariety of mouth watering fruits, individually prepared to your desire scruptious omlette,tantalizing hot foods and heart pumping coffee to fuel our bodies for our well planned day of events "King Kong" and a 3 1/2 hour drive home to our beautiful energized children.
The team of staff were most helpful,attentive and welcoming to meet our individual needs and desires. Thanks for making this a memorable trip away Kath

Room Tip: High Floor-closer to bar 28
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Geelong, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 19, 2013

Its a great location for having fun being so close to South Bank and the Casino with heaps of places to eat and drink.. Yes the Hotel was clean as were the rooms, it has staff all in the same uniforms, and the rooms were niece.. Just what you would expect for this type of Hotel but
nothing more!!! For us Its not one of those Hotels where you feel that's such a great Hotel l would stay there again for all those really special occasions.. But l must say if you are going to stay there it is worth having a drink at Bar 28 or a swim in the indoor pool as the views over Melbourne and the Bay from these facilities are amazing...

Room Tip: If possible get a room (not sure of the Room Numbers) on the west or south west side of the building...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Adelaide, South Australia, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2013

Recently spent five nights/six days in Melbourne with my partner, choosing to stay at Crown Metropol in a Luxe King room with a view of Port Melbourne from the 19th floor. We never had any issues with the staff and found them to be very helpful and accomodating, considering we checked in four hours early.

Our room was extremely spacious. The bed is very comfortable, the right balance between firm and soft, and the pillows are just what you need to rest your head on after a long day of walking around Melbourne. We were very impressed with our room and were sad to have to leave. But by far the best part of the Crown Metropol was the pool and spa on the 27th floor - the plunge pool has its water set to 40 degrees and is just fantastic to unwind in.

This hotel is adjoined to the main Crown complex and is a short walk along the Yarra from Southwarf DFO and Flinders St, just down from Spencer St Station and Etihad Stadium, and not too far from the Melbourne Cricket Ground. It is easily accessible one of the best hotels I have ever stayed in. We will definitely be back the next time we visit Melbourne.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nerang Queensland Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2013

Great location and facilities. Only disadvantage is no free wifi which should be standard in a high class establishment. Staff wonderful and offered a lot of support and assistance. So handy to casino, convention centre, aquarium, Southern Cross station and so many places to eat

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Australia
Top Contributor
64 reviews 64 reviews
63 hotel reviews
Reviews in 45 cities Reviews in 45 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 15, 2013

Stayed here while at a conference at Jeffs Shed.
Booked last minute via the Qantas.com website (Was cheaper than the price quoted by the hotel direct)
$250 a night with some great Qantas Freq Flyer points as well.
Is linked via an internal walkway to the Crown complex, much appreciated when you don't want to brave the cold/wet Melbourne weather.
Had booked a standard room, but seemed to get some special Spa room, was down the end of a corridor in the spa complex area. Room was enormous, clean, modern, quite, great views.
Check in was efficient. Is walking distance to Jeffs Shed.
(Had a lovely dumpling dinner at a chinese place in the Crown complex)

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 15, 2013

We decided to stay in town instead of driving all the way back to the peninsula, what a nice surprise when we got a room at the Metropol at Crown. Great service, great room and bar28 on the top floor, Wow!, The people were very helpfull, the rooms very stylish. Prices were better than I thought they would be. Do yourselves a favour and take the opertunity to spoil yourselves.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Melbourne
#12 Business Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.- Winner of the Luxury Accommodation award at the RACV 2011 Victorian Tourism Awards. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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