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“If you want to be near the convention centre this is prime !!” 5 of 5 stars
Review of Crown Metropol Melbourne

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Crown Metropol Melbourne
5.0 of 5 Hotel   |   8 Whiteman St, Melbourne, Victoria 3006, Australia   |  
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Ranked #23 of 171 Hotels in Melbourne
Brisbane
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“If you want to be near the convention centre this is prime !!”
5 of 5 stars Reviewed April 20, 2013

Fabulous hotel, beautifully appointed, service was excellent, location perfect for the Southgate area as well as the convention centre. Rooms are modern and sleek, a nice change to have a TV that doesn't take forever to get through the channels as well. Rooms are a reasonable size, go down to level 1 and you have shops and the convenience of a walkover to the all crown facilities. 5 min easy walk to the convention centre, lovely breakfast with the best Bircher muesli, scrummy. Only negative was that the hot water wasn't that hot so I just ran it with a touch of cold, if you like a really hot shower this wouldn't cut it for you.

Room Tip: I stayed in room 2049 which overlooked Southgate but when you look down you can just see the top of...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,873 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (469)
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English first
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2013

My boyfriend and I stayed overnight in one of the ISIKA Luxe room on Level 26 with great views of Melbourne. Check-in was fast and easy. Staff were friendly and very welcoming.

Interiors are very modern and the room spacious, as was the bathroom. Bed and couch was comfy. We had the latest magazines to available to us and I loved the stationary too!

We had breakfast the following day on Level 28 which had amazing views of the city.

Overall, great place to chill out over the weekend and see the world from the top!

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 19, 2013

I visited Melbourne for a business leadership seminar in December 2012 for which my company had already made arrangements for the stay and I thank god they chose this gem.

The staff is very supportive and helpful.
Whenever i left my room, either for the seminar or for some sightseeing around the city, I always found my room squeaky clean.
I was surprised when an Indian guy(or at least I think he was) dropped me and my luggage to the room. Way to go for diversity. It really helps if you find someone making you feel at home.

Overall- Kudos to the Hotel management.
P.S. A lot of thought was put into this review as I myself belong to the Hospitality industry and couldn't resist to put my views on the same.

Room Tip: Sorry, can't comment as my room was booked by my company.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wodonga, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

This has got to be one of the best Hotels in Australia. The staff are just so friendly and make for an excellent stay. Will stay here again in the near future.The Concierge is very friendly and will make shore your stay is memorable. Also you are at the Casino if you wish to gamble. There is also public transport at the door or you can walk to most attractions.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 20 cities Reviews in 20 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed April 18, 2013

I thought this hotel was stylistically quite nice particularly if you love that very contemporary look. However there was little substance; although it looked quite nice on the service if you dig a little deeper there was no luxurious element. Things were put in the room to make it look nice rather than for it to be comfortable or to have any real value. Not a great location and you have to walk quite far out of your way to get anywhere. Buffet breakfast room looked nice and had a good selection. Overall I would say that it was nice to look at but not really to stay at. However very good value for money I thought given it is only a few years young and hotels in major cities are not cheap to stay at.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 16, 2013

I stayed here for a second time in January this year after my best friends wedding. The rooms are always clean and modern, check in and check out was easy. The pool area is clean and presentable.The breakfast the next day at Mr. Hive was very good and highly reccommended. Will be staying again in June for a weekend away.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bunbury, Australia
1 review
4 of 5 stars Reviewed April 15, 2013

Just returned from 5 day stay at crown Metropole.the hotel was great with good facilities and that's where the good ended about being in this complex.Casino security are over bearing/secretive when you request information/smug attitudes especially some clown named Peter the so-called manager.You are expected to gamble without having a drink or any fun for that matter.If you have fun and are consuming alcohol you will be asked to leave unless you are female and not bad looking it seems.For the record the pool is over-chlorinated so if you want a drink don't swim because your eyes end up red and that's a sign you've had too much alcohol.My advice would be go elsewhere for your fun there are much better places as the local's will tell you if you ask.They won't patronise the Crown for all the above reasons

Room Tip: higher floors better
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this review, April 17, 2013
Thank you for your review. It is pleasant to read that your stay at the hotel was enjoyable.

In regard to your comments about the pool, the chemical balance is checked 4 times a day. Chemicals are also injected electronically to ensure the correct balance and safety for our guests.

Thank you also for the feedback in relation to security on the casino floor. This has been relayed to our Security Manager for review.

Kind regards,

Harley Moraitis
General Manager
Crown Metropol
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Melbourne
#14 Business Hotel in Melbourne
#17 Family Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#23 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.- Winner of the Luxury Accommodation award at the RACV 2011 Victorian Tourism Awards. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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