Stayed twice during March, the staff are very helpful with great customer skills.
The hotel entrance is okay but it is very business driven, so the appearance is a bit stiff.
The rooms were nice with amazing views. Very clean rooms, nice amenities. Ipod connection!.
I found the light and phone system a bit complicated. Actually I was unable to work out the phone so I just use my own to call front desk.
Location is good, it is possible to cross to the Casino/shops etc without need to go outside of the hotel, there is a bridge connection between hotel and casino/shops/restaurants etc.
If you wish to catch public transport to the city centre, there is a tram stop on the corner just few metres away. Just remember that you need a myki which you can not buy in the tram.