We had a level 26 room with an excellent city view. I was a little let down with the curtains, fully open and they were covering a third of the windows and great view. It took 2 trips for the handy man to part fix the issue, still with about a quarter of the window space covered. There seemed to be numerous points on the track that weren't right and hence the issue.
Otherwise it was a perfect stay. Check in and out were very fast. Valet was faster than I could have imagined. Bags arrived and left the room very quick. The pool view is spectacular, the actual pool area though was very hot, stuffy and humid. Level 28 lounge and bar is perfect and breakfast there was equally among the best I've had. Plenty of choice and hot dishes that were hot.
Location is great and it's a seamless walk into Crown and Southbank. We stayed on a Fri night and rates were okay, not great but okay. Lookout for Sat rates though, they are ridiculously inflated.