First and foremost, some of you might've read my last review about another Crown hotel. Just fior fun, I checked to see whether the management's offer to patch thing up was available... nothing on record. So it was either a fob off or Crown's own systems aren't linked.
Anyway, going forward... and I have to say... Metropol... well done team. A marked improvement to the pathetic performance I got from the other Crown hotel. There were things that still irked me about their relatively minor.
The room, it's modern, then again though it's a new hotel. Having said that though, the maintenance teams can pick up their game a little since I can pick a few basic flaws but it's nothing major (I've seen worst at other high price hotels). The room was a decent size and generally quite comfortable. Of the room itself, the only that really irked me, and I can't really think why, were the pillows. Its weird. I had a nice view of the bay (which i preferred anyway).
Of the hotel itself, the pool area's nice and in many ways, it's better situated then the other two thats right near the river. Why? Cause its away from the booze hounds, gambling crowds and the general public. Most won't stick around that area so there's a nicer feel to the place. The pool, as pointed out, is great and it's got a decent gym.
Staff did good and it was the standard that I demanded from a hotel of this caliber. Even when they're under the pump, staff worked well as a team. It's like there's actually some sort of leadership running the place as opposed to Fawlty Towers across the road. Well done team.
The only thing I'll say is that we stayed with our twin babies and on the second night, they loved the room. There was a dispute about the cot hire but that's hopefully being worked out. I'll let you know if otherwise
- Official Description (provided by the hotel):
- Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.- Winner of the Luxury Accommodation award at the RACV 2011 Victorian Tourism Awards. ... more less
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- Also Known As:
- Crown Metropol Hotel Melbourne