We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Service, fantastic location.....” 5 of 5 stars
Review of Crown Metropol Melbourne

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save Saved
You added Crown Metropol Melbourne to your Saves list
Crown Metropol Melbourne
5.0 of 5 Hotel   |   8 Whiteman St, Melbourne, Victoria 3006, Australia   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Family Fun
Ranked #23 of 170 Hotels in Melbourne
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
“Great Service, fantastic location.....”
5 of 5 stars Reviewed November 22, 2012

I recently stayed at the Crown Metropol in Melbourne for a business trip. The room exceeded expectation with a very comfy bed, robes & delicious teas in room after working all day. The thing that impresses me most was actually after checkout. I left a personal item in the room & realised upon return home a few days later so I rang reception and they put me through to house keeping. The lady couldn't have been more helpful, she checked my room details & then went to look for the item. She came back to the phone with the great news that they had found it & would post it back to me. It arrived today in a registered post bag & was packed inside a crown metropol bag as well....talk about service, with no extra charge. Very happy customer & will definitely stay there again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,827 reviews from our community

Traveler rating
    986
    578
    167
    59
    37
See reviews for
272
719
69
404
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (457)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 22, 2012

Stayed 4 nights. Our room on the 26th floor was well appointed and clean. Fabulous bed and pillows. Our room overlooked the city which was spectacular at night. Check in/out was faultless and the concierge service was excellent. Did not dine in the Mr Hive bar/restaurant but we did dine in the Jimbo and Rex and Merrywell bar restaurants in the Crown complex. The infinity pool on level 27 was pretty spectacular as well. Overall would highly recomend this hotel for anyone looking to stay in the "entertainment hub" of Melbourne. My only gripe is the $25 daily fee for wifi connection.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tasmania
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 20, 2012

I stayed at Metropol for unfortunately only 1 night. I found the room delightful, with all conveniences -, The staff were very friendly and obliging and checkin was swift and easy. Location was excellent, with trams near, walking distance to docklands, and just a short walk into the city. The breakfast was very nice. I would recommend this hotel..

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shepparton, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

This is the 2nd time we have stayed at the Crown Metropol and it just gets better. Again the staff could not do enough for us from when we arrived to when we left. We were given an upgrade on arrival which was very much appreciated. The pool area is amazing. My tip would be when you book try and get a deal that includes access to '28'. Well worth it. Cannot wait for our next visit.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 19, 2012

We stayed at crown Metropol for 1 night over my birthday weekend after scoring a Wotif.com special. As part of the deal we were "upgraded free" to a city Luxe room.
The room was lovely bed soft and snuggely with everything clean and sparkly.

I was unfortunately a bit let down. This was my first every stay in a 5 star hotel and when we were pointed to the lift and expected to carry our own bags upstairs I was surprised. I tried really hard to be impressed and happy with the special rate we got but at the end of the day we had a view over crown car park and a clean comfy room.

Another quirk of the room was the open bathroom. Don't mind that just the toilet door although opaque was still transparent enough to see people while on the loo.

Maybe I'll have to try some more 5 star hotels so i can fairly judge Crown Metrolpol's performance?

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, South Australia, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 19, 2012

Just spent two nights here. Great swimming pool and views of this wonderful,city. I had a luxe room which is their standard room and very nice, especially the bed and pillows. I had breakfast in the hotel one morning and the scrambled egg was very good, which is quite unusual. The service could have been a bit better though, had to ask for a coffee which was a bit average. Would stay here again, especially for the swimming! 25 metre long so you can actually do lengths.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 17, 2012 via mobile

Loved the feel of the place. Reception quick, rooms clean and sleek, near the Crown shopping mall and wonderful restaurants and the pool unbelievable it is a horizon indoor pool at the top of the hotel. Great location!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crown Metropol Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Melbourne
#14 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#23 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.- Winner of the Luxury Accommodation award at the RACV 2011 Victorian Tourism Awards. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Cheap Tickets, Travelocity, HotelTravel.com, Otel, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your Crown Metropol Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crown Metropol Hotel Melbourne

Owners: What's your side of the story?

If you own or manage Crown Metropol Melbourne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.