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“Pricey but makes up through it's excellent location, shopping, restaurant options and excellent facilities such as the gym and p” 4 of 5 stars
Review of Crown Metropol Melbourne

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Crown Metropol Melbourne
5.0 of 5 Hotel   |   8 Whiteman St, Melbourne, Victoria 3006, Australia   |  
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Ranked #20 of 169 Hotels in Melbourne
Certificate of Excellence
New Delhi, India
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Pricey but makes up through it's excellent location, shopping, restaurant options and excellent facilities such as the gym and p”
4 of 5 stars Reviewed September 23, 2012 via mobile

If you are looking for a downtown hotel which gives you great access to all the lovely things Melbourne has to offer then the Crown Metropole is the place to stay. The casino is located a short walk away. If the gym isn't your style then a run along the Yarra river is always an option. There are great eating out options just a short walk away. If you happen to be visiting Melbourne during the sporting season it gets even better as all the venues - tennis, cricket, F1 are all a stones throw away.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,243 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (569)
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mildura
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 23, 2012

What a beautiful place to stay. We were very happy with the whole crown experience. Rooms are beautiful with exceptional views. I love the fact that you don't have to leave the crown complex as they have everything you need at the tip of your fingertips. We had a fantastic time when we stayed there.

  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 23, 2012

l always find the reception staff welcoming and wonderful and friendly, the hotel was wonderful we had a free upgrade and it was gorgeous city luxe room beautiful view and gorgeous room , complimentary champange and chocolate, the beds are wonderful so comfortable, the pools fantastic and in such a wonderful spot to enjoy southbank and the city.

Room Tip: city luxe rooms great
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 23, 2012

Located on the banks of the South side of the Yarra, it is fabulously located for early morning jogs alongside the rowers along the Yarra. In the evening, a leisurely stroll amongst the fairy lights that line Soutbank, is a fabulous way to relax before retiring to your spacious and luxurious room.
Additionally, the fantastic tram system of Melbourne is just at the door, connecting any traveller to any sort of venue, sporting, dining, business or shopping specialty.
Also keep your eyes peeled to spot many of e "famous people" who also stay at the Metropol.

Room Tip: Ask for a higher floor to view the city lights and skyline
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
72 reviews 72 reviews
63 hotel reviews
Reviews in 48 cities Reviews in 48 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 22, 2012

This hotel is part of the Crown Entertainment Complex which is huge and all interlinked by aerial walkways to Crown Promenade Hotel and of course the Casino.However the hotel is situated behind the other 2 buildings so if you wanted to walk to downtown its a bit further away approximately 20mins walk.
Lobby was huge and decor was grey and black with a sweeping staircase which made the lobby rather dark and dim.I only had contact with the receptionist during my stay so cant comment much on their service.Not much conversation took place between us except "your room is" .....and thats it.
Corridors were again dim as the decor continued to be greyish and black.But once inside the room..it was very stylish.Big spacious area with a comfortable bed with plenty of pillows, desk and a lounger against the window.The bathroom was very big and had a long counter top which i liked as i could place my toiletries.Separate toilet and shower also of good size.Decor was very modern.Usual amenities inside the closet ironing board bathrobe and slippers.Nice coffee and unusual tea selections(not your regular Liptons teabags).Aircon was very strong but worked well and most importantly..quiet.
As usual the internet rate was ridiculously high at $25AUD per 24hours and with a cap of 1MB...thereafter which u had to pay with your kidney.
Not a bad hotel and certainly not an outstanding hotel.For location wise i prefer The Crown Promenade but for the rooms Metropol is way better.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Eastlake, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 21, 2012

The Crown Metropol overcharged me for an international telephone call. They charged me $5/minute. The hotel in Sydney charged me $2/minute for the same call, same time of day, to the same telephone number.

The Crown Metropol also tried to overcharge a friend of mine who stayed in the hotel at the same time as I did. They tried to double charge him for breakfast.

I advise that you find somewhere else to stay.

  • Stayed May 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 20, 2012

This place makes you feel like a millionaire.

Great rooms, amazing view, the foyer is fantastic too.

Its a basic 5 star hotel, it has everything you want and didnt realise you did. Its attached to the rest of the Crown "theme park" which never sleeps so you can be entertained 24/7.

I didnt see the gym or pool, but I did try and go to the day spa but it was booked out 2 weeks in advance? which is a shame - perhaps if they kept the day spa for guests only, then it wouldnt be so booked out.

My only gripe is the distance from the centre of Melb, but that goes for the whole of Crown. Its its own city, but i like being closer to the cocktail bars.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Luxury Hotel in Melbourne
#31 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.- Winner of the Luxury Accommodation award at the RACV 2011 Victorian Tourism Awards. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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