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“Well located, and a comfortable place to sleep.” 4 of 5 stars
Review of Travelodge Docklands

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Travelodge Docklands
4.0 of 5 Hotel   |   66 Aurora Lane | Docklands, Melbourne, Victoria 3008, Australia (Docklands)   |  
Hotel amenities
Ranked #58 of 171 Hotels in Melbourne
Dunedin, New Zealand
Top Contributor
69 reviews 69 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Well located, and a comfortable place to sleep.”
4 of 5 stars Reviewed February 11, 2013

Clean, tidy, modern, well looked after and organised. Located a few hundred yards from Southern Cross Station so good for access to the city, and on the fringe of the CBD, so good location if you want somewhere a bit quieter. Only thing against it might be that it's in Docklands, which is very sterile and pretty deserted in the weekends, unless Etihad Stadium is being used, where I suspect it will be jammed with people going to and from the game(s).

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesColeman, General Manager at Travelodge Docklands, responded to this review, February 14, 2013
Dear MobileKiwi

Thanks for taking the time to post your review on Travelodge Docklands.

We are delighted that you enjoyed your time with us and we hope you choose to stay again in the near future.

Kind Regards

James Coleman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,252 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Mooloolaba, Australia
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 9, 2013

This hotel is clean, and very much a place for the single traveller. Why? Because the rooms are tiny, the bathrooms are so compact that if you are a larger well endowed person you really would have trouble. The location is tucked away in the back street of the Docklands in Melbourne. Unfortunately every room has the same view, one of a large office building straight into the office. The lights in these offices are on all night and I was on the very top floor of the hotel and it made no difference whatsoever. I can handle compact, but what I really hated were the pillows and the bed. It was like sleeping on a cement block, the pillows were just a cheap polyester and flat. The room service menu looked like a microwave food array and the parking was in another building, through the office complex and up a lift. If you are looking for budget hotel then this may take your fancy, but you can find a more comfortable bed on the other side of the station at a cheaper price.

Room Tip: Don't go to this hotel if you want a room bigger than a caravan!
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  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesColeman, General Manager at Travelodge Docklands, responded to this review, February 14, 2013
Dear Kerrivv

Thank you for taking the time to review our hotel. If I could respond to some of your comments as follows:

Our beds are all Sleepmaker Hotel Supreme ensembles. They may not be your preference however I can assure you the overwhelming feedback is in fact positive as they are a quality bed.

Our pillows are all Tontine. We replace our pillows on a regular basis and in fact every one of the nearly 1000 pillows in the hotel were replaced 2 weeks ago.

Our guest rooms are 24 square metres on average. This is on the generous side for an economy brand hotel. We do have hotels in the group with larger guest rooms and bathrooms however at our price point we feel they represent excellent value.

Kind Regards

James Coleman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 8, 2013

ok place to stay. nice and handy to southern cross station. front desk staff helpful and friendly although this establishment takes $100 off c/card and gives back into account within approx 5 days after checking out which annoys me because l didnt use mini bar or charge anything to room.Great aspect of room was microwave without the apartment cost. overall stayed at better but stayed at worst also.

Room Tip: go higher floors
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  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesColeman, General Manager at Travelodge Docklands, responded to this review, February 14, 2013
Dear melissa d

Thanks for taking the time to review our hotel. We are sorry you found the preauthorisation on your credit card inconvenient. It is standard hotel procedure and allows our guests to charge back meals and other services to their room.

We hope you choose to stay with us again.

Kind Regards

James Coleman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hay, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 5, 2013

We booked this for one night through Wotif. It was good value and only $20 for 24 hour parking undercover. Close to Crown and Harbourtown shopping plaza. Room was clean and comfortable. Reception was friendly and efficient. Would stay there again.

Room Tip: Some rooms have better views than others, so ask when booking
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesColeman, General Manager at Travelodge Docklands, responded to this review, February 14, 2013
Dear acetog

Thank you for sharing your positive comments. We are glad you found the hotel good value and we hope you choose to stay with us again soon.

Kind Regards

James Coleman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 1, 2013

Although everything worked the way it is supposed to, I have a few reservations. We were actually asked to do a review, so, I thought this may be useful. First a positive, it was raining heavily when we went out and they were quite happy to loan us umbrellas. However, I really think a large franchise like Travelodge could afford not to charge 1.5% for credit card payments, and even when you book over the net, it is still charged. The small cafe in Carlton where we had breakfast the next day made a point of saying it did not charge for Eftpos payment. Also, a discarded food tray outside a room we passed on our way back from our evening out, was still there next morning when we left at around 8:30am. Finally, it's about time wifi was free in big establishments. It is a nonsense that one should have to pay nearly $20 for overnight access.


Nevertheless, the room was comfortable and the staff were very pleasant and unruffled.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesColeman, General Manager at Travelodge Docklands, responded to this review, February 3, 2013
Dear freeball65

I am glad you generally enjoyed your stay and have taken your comments on board regarding credit card surcharge (we don't charge on Eftpos), and the Wifi. We do have free Wifi in the lobby if you do choose to stay with us again.

Kind Regards

James Coleman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Florida, Florida
Top Contributor
62 reviews 62 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 31, 2013

Good location. Close to southern cross station and a free circular tram pickup point. Walking distance to grocery stores and there are some nice restaurants close by. Quiet, clean. Professional and helpful staff. Would stay here again if we come back to Melbourne.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesColeman, General Manager at Travelodge Docklands, responded to this review, February 3, 2013
Dear Sampatel111

Thanks for your review. I am so pleased that the team looked after you and that you liked the location.

Next time you are in Australia I hope you choose to stay with us again.

Kind Regards

James Coleman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 30, 2013

Stayed at the travelodge because we were going to an event at the docklands. Hotel was very close to Southern Cross Station. Staff were very friendly and helpful. Bed was very comfortable and decent sized rooms. Would stay here again. The hotel was clean and well presented. The breakfast room was a bit like a school cafeteria, and the food adequate. If I stayed again would have breakfast elsewhere

Room Tip: If arriving at Southern Cross Station, take the stadium exit and take the lifts at the channel nine...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesColeman, General Manager at Travelodge Docklands, responded to this review, February 3, 2013
Dear Cherylg58

Thank you for your positive review. I'm glad that you liked the location and it is great to hear that you found the team here friendly and welcoming!

We hope you choose to stay again in the near future.

Kind Regards

James Coleman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Docklands

Address: 66 Aurora Lane | Docklands, Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Amenities:
Kitchenette Restaurant Wheelchair access
Hotel Style:
#7 Best Value Hotel in Melbourne
#36 Business Hotel in Melbourne
#38 Family Hotel in Melbourne
#47 Romantic Hotel in Melbourne
#54 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Travelodge Docklands 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Travelodge Docklands Hotel Melbourne

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