Short version: Very pleasant stay. Location is great for business travelers, sports fans and people attending conventions nearby. Suits well for couples on holiday and families on a short stay in Melbourne. The downside is that it's not exactly in the heart of Melbourne however, it's a short walk away from the city circle. Right next door to Channel 9 and Etihad Stadium.
Long Version: This is what I consider to be a business hotel. Namely, it's nice and comfortable for the troops, located close to the business district of Melbourne and it's kitted out to suit their needs. Right down to the coin laundrette downstairs. Having said that, it's great still for families and couples for short stays, maybe for three or four nights max. If there's some sort of cooking facility (Communal or in-room) then it would be perfect for that niche (there's at least two large supermarkets nearby).
The room we had was a standard, it wasn't huge but it was neat and comfortable. The hotel is close to Etihad stadium, Crown casino (approx 15 min walk), Southern Cross train station, various convention centers and the Docklands area. It's about 15 min walk towards the King street district and the free city circle trams.
The hotel has a coin laundrette downstairs and an internet kiosk (both coin operated).
Staff-wise, friendly and professional.
My main criticism? The bed size. We booked for a king size, and yes its a king size, just slightly on the small side. The other is the view. Views of the office staff across the road is about all you'll get. :)